i Finance

They are trying to get me to pay $500 deductible on insurance that they have not been paying it has been canceled since I got my car.
I had a fender bender and I went to go look at my insurance online and it appears that they have not been paying my insurance since I got my car from them.

This company will repossess your vehicle even if you paid your note. They go into your banking account without authorization and will even call your bank acting like they are the account holder to discuss personal information. If they repossess your vehicle they will destroy everything that belongs to you and say the tow company have done it in which the tow company has never done this.
The men who owns this company are *** as well as the office staff. The cars have mechanic problems and they have on every car 12 tracking devices on every car

I have been calling I Finance about the location of where my car is at so I can get the items out my car.
I have been calling I Finance all today to see where my car is at and they're saying they don't know. Then, I called again bc the lady said she should know later on; she then says she don't know and she has to ask April. I called again and they said April will give me a call. She never calls all these times I am calling them; then, I call again and a man get on the phone and says that why didn't I call the number he gave me... THEY NEVER GAVE ME A NUMBER TO CALL ANYONE. So, he then gets on the phone and says April will call. This car has been repoed, how you don't know where the car is at that Y'ALL repoed? I have all of my important information in the car; my birth certificate, ssc, etc... and they act like they cannot do one simple thing and call the Tow company and get the number so that I can get all of my stuff out of there. I am getting reeeaaaalllll agitated. It's only one simple thing they have to do!

Over paying for a 10year old car and not telling to whole price of car.
On February 21 I paid $1,000 for a Toyota Camry. Daniel never told me what the whole price if the car would be. The whole price if the car was $15, 096 was with tax with out it was $13,000 even . Not to mention that $1,000 didn't even go to the car .I was to pay $207.62 every two weeks. After 8 months of doing so . I wanted to trade the car in for something cheaper went to a different car lot to find out that ifinance isn't even reporting my car payments on my credit report. I feel like I was already over paying because @207.62 for 4 weeks is $415.24. But sometimes I got paid 3 times in a month So that's $622.86 which is wayyy to much money. So I decided to let it go back . Now they are harassing me thinking I'm about to pay them any more money. I feel like I was scammed had I knew that the car was that much I would have never gotten it. I also feel they need to report my car payments to the credit report . That was my only reason for getting a car in the first place.

Was sold a van that was a piece of junk with known issues
My problems with Ifinance Nesbit started day 1 when I purchased a Nissan Quest from them. I was lured into a false sense of security with them and assured by the manager Becky that she would have them fixed no problem. Had the van less then a month and the radiator blew up then all repair costs were tacked onto my balance which I did not agree to. Check engine light was on when bought which was a random misfire as well as what I found out later the wheel bearings are bad which is very unsafe to drive in that condition

The manager Becky assured me that all pre existing problems would be fixed and they were not. Brought up that issue to her and suddenly she doesnt remember having that conversation. She offers a contractual warranty which is absolutely no good, just a way to suck someone into buying a piece of junk vehicle

I pulled a car report and found out that my vehicle was in a accident at one time and that was never revealed. IFinance Nesbit sold me a lemon!!!! There is a reason this business has a F rating and very convenient that it has been auctioned off in a matter of days

Unable to drive car without a license plate. Found out that the company did not apply for the plate with the dept of finance as well as the ***
On April 29, 2019 I purchased the *** from I Finance. The car has been trouble ever since as well as the company. My car stopped the second day. The dealership wanted me to pay for it while under warranty. 2nd I Finance stole $151.00 out of my step dad's account. He only provided his card for the down payment, he was not a co signer. Then the car theft lock system shut down because that model car has a built in remote. It needs to have a remote to unlock doors but I was never given one. I had to pay $385.oo for a locksmith/ key remote. Finally, I have been given the run around about applying for the license plate. My mom called, I called all they can say is the person that does that is on vacation. Its been over 2 months. I called both *** as well as Tennessee, both has not received any paperwork for the vehicle registration. I have no title nor application. This place has illegal business practices. I would like my money back and forget I ever met these people because they are crooks.

They never answer the phone when I call, but are sure they call me when it's time to pay up. Even after I leave voicemails, they still don't call bac
I have been having problems with my car since I drove off the lot with it. I was told that every car on the lot is checked out before being sold. I was also told that I couldn't take my car anywhere but to them if I needed any maintenance. Every since that day, which was about a year ago, they've been hard to get in touch with. I've had to call other local I finances just to get in touch with them. My car has been having mechanical issue that haven't been taken care of because they won't answer. Recently, I had to ask my mother to call them using her number and they answered with no hesitation. That was the only way I got a chance to get my car into their shop. Every since I dropped it off at their shop, they're still not answering any of my calls. They hadn't even called & given me a status on my car. All I know is that it's in their possession. I never miss a payment & is always on time even though I'm being charged 10,000 over the selling price of this used vehicle that barely runs right. I've been dealing with this for over a year now and I'm tired of paying for something that doesn't work right and can never get fixed. It's bad enough that they don't report your payments to your credit like they say they do.

When I first bought the car my brakes were broken. I got charged $55 extra on my car note bc I lost coverage of my car. No salesman told me abt my tag
When I first bought my car I specifically told Daniel that I did not want to deal with a car with messed up brakes or engine. Major damages. He told me everything will be ok and all their cars comes fixed. Then, I asked him about my tags and he did not inform me that I would have to pay for my tags. He also did not inform me that I would get an extra charge to my car note if I do not keep my insurance. I was, however, told that I am required to have full coverage insurance. I can also change my insurance as well. So, the first day I bought the car I test drove it but when you test drive the car you cannot hear the real damages on the dirt road they call a street in Nesbit, MS. So, I did not have to press on my brakes until I use full acceleration. So, when I test drove the car I did not hear how bad my brakes were until I was on an interstate ( a road that needed such acceleration). So, I bought the car thinking everything was fine. One thing I hate is a *** and I feel like Daniel lied to me. As soon as I got on the interstate and heard my brakes I called Daniel to inform him that my brakes was messes up. He told me that he would inform the dealership and they would pay to get my brakes fixed since I just (literally JUST) got the car. Three days goes by after I drop my car off at their car mechanic man and he says that they fixed my car but when I got up there and drive off the lot I still hear how bad my brakes sound. So I called Daniel again and he said they should have fixed them but bring my car back up there and they will fix them. So thats what I do. But, then I wait more and more days so I call them and I am like can I just get a refund bc I just got the car and I only drove the car once and that was to take it to the dealership. He is like we cannot do that? I'm like why not? He is like bc his manager Kara said I cannot get a refund after I already signed off for the car. So now I am stuck with this car that has messed up brakes (mind you the brakes was so bad I almost wrecked the car which is why I called Daniel the first day, which is the day I bought it, it happened). So I ask them well are they going to pay to get it fix they denied that as well bc they say it is not in my WARRANTY... my warranty... so... I just say *** bc I cannot use the Lemon Law to sue. So I will pay out of my pocket to fix this brand new used car that I just bought. So, we go on to me calling about my tags and they say that it states in my contract that I have to pay for my tags. One, they never told me that when I bought the car only that my tags come there and two, it doesn't say that in my contract. So then they threaten to send my tags back and I ask where can I go buy my tags from bc y'all charged me $55 extra to my car note so now I am paying $255 bi weekly for my car. That's almost $715 a month for a 2006 Honda Cr-v and I am only 21 years old. I have a lot on my plate as is. I go to school, I work, I pay tuition, and I pay bills. This is so messed up. I cannot see how anyone see how this is appropriate. I went as far a *** Co-Founder bc I am not the only one this has happened to. Daniel and Kara are, to me, unprofessional and they lied to me multiple times. I am so sad I am stuck with this car and it has so many damages under the hood and my warranty doesn't cover any of it. At this point I just really really do not want anything to do with this company. It is always something new. It's a disappointment bc all I really wanted was help.

I bought a car on October 4 of last year they were supposed to fix everything that was wrong with the car. My car broke down again and now they are telling me things that are wrong with the car but not showing me paperwork on it. They also said that it was the alternator and that the car would catch on fire if a crank it to see if it's my radiator. My mechanic told me that it was the radiator but then the car quit on me and it was sounded like the fuel pump . I have been trying to talk with someone about this car for a week a little over a week. my car was towed to their mechanic shop on December 28th of 2018. I believe they sold me a lemon and I don't want to resolve it.

I bought my Nissan Pathfinder 2005 04/27/2018 3 hours later from the time I got it I have had multiple problem with this truck. I asked for a new car that day , but they refused to give me a different vehicle or be reasonable. I have been having multiple issue with my truck since then they have offered to repair it but it has been one problem after the next. It recently has been towed in late July early august due to lack of payments. I wasnt making payments because the buisness was not notifing me when they were suppose to be due. I also did not recieve any notice that it was towed. In order for me to get my truck back I had to pay 600$.There is not any paperwork to explained it if the 600$ was for car payments or the towing fee. I was able to get my truck back. IT is now 11/04/2018 and this dealerships say I owe 1900$ due to maintaince and car note/payments. They are charging me for maintaince on the car that they fix, but I should not have been charged because they sold me the truck like even when I asked for a new truck that same day. THey gave me limited warranty stating that thae dealership will pay a percentage of labor and parts but that information is left blank on my buyers guide and for a duration it is also not stated. there is an We OWe section that is only available for 30 days, where if maintaince is done within 30 days of the issurance date the dealer owes me. Every time I went to get it fixed it was during the 30days period time.
Product_Or_Service: Nissan Pathfinder 2005 white

Myself and my wife started paying our bill, which is due every 2 weeks ahead of time before payment was due for 2-3 months which during this time our vehicle would get shut off as if we were not paying,paying late, or tried to say we owed shop fees multiple times which I complained. 2 specific nights while on family outings with our kids our car was shut off during the hours of 11-2 and there was no one we could talk to. I called cameron direct line to get hung up on then no amswer nor replies to my voicemails. Recently, our car was towed we got behind a week and a half. We stayed in touch whenever they called they worked with us until Wednesday Oct 10. My wife was handling payments, so when she talked to them this day and following day Thursday to make due payment they would not accept because they added extra charge claiming shop bill, the vehicle has never been in shop for any repairs, which also I have to perform on my own because Ifinance doesnt offer loaner vehicle or rental help for car being repaired at their shop to compliment paying customers, we were not comfortable with being over charged and we were not paying excess fees only our due payment which they did not accept. They towed our car Friday the day of our next due payment which we now owe plus tow fee.I am complaining of infair business practice rude customer service from manager Becky Hnd aggressive business tactics to get more money from customers. Vehicle also had knocking issues. I feel vehicle wasnt properly inspected or cared for while in their possesion on the lot
Product_Or_Service: 2010 chevrolet impala

Ifinance sold me a silver 2012 Chevy Cruze for $15,432. that had severe electrical problems because of water damage from a hurricane I lost several jobs because I constantly had to take off just to try to get the car fixed at the shop just so I could try to keep my jobs. I kept asking them about the hole in the car and why certain things stopped working BECAUSE the car got wet (washed car or rain) but they always stated that they didn't know I never left them out the loop when I lost a job because of them but John the manager always said "well the payment still due and it's not going down" all I would say is "I just started this new job I lost my other one because of the car issue so can I just be a week late I'll catch it back up when I get my first check" he always had a issue with it so I had to go borrow money because he didn't want me to be late even though the problems with the car occurred BEFORE I even put down on the car John would cut the car off (kill switch) before promised I asked him to give me until 3P to get the rest of the money because I couldn't pick my check up until after 3 o'clock it off at 2p The last time I took it to they shop on Lamar in Memphis they just messed the car up worst than what it was I got the car checked out before I took it to the shop and I gave them the print out it was a mass air flow sensor but when I got the car back it was way worst than what it was so make a long story short they wanted me to pay the $550 car note but they didn't want to fix my car they just cut the check engine light off like twice and when I asked the mechanic about it he admitted to it then he called ifinance and Eric asked me to not say anything to them THEY REFUSED TO FIX THE CAR BUT WANTED A PAYMENT I LOST MY FINAL JOB BECAUSE THEY PULLED MY CAR ALL THEY HAD TO DO EAS FIX THE CAR AND LET ME BE ONLY A WEEK LATE TO GET THE REST OF THE MONEY I WAS SHORT BECAUSE I HAD TO BUY A BATTERY AND SOME TIRES AND I EXPLAINED THIS TO JOHN AND HE DIDN'T CARR.....
Product_Or_Service: Used 2012 Chevy Cruze

I purchased a cat from this company and less than 4months the transmission went out.

I purchased a 2012 Ford Fusion in November of 2017.March 2018 the transmission went.The company wanted me to pay for the repairs when obviously something was wrong from the start.I continuously called for updates on the car.They refused to lend me a vehicle to drive while they had mines.They wouldn't even given me a date on when it would be fixed.The company is constantly harassing for payments on the car after they've sold it.

I purchased a 2012 DODGE AVENGER from I-finance on February 22, 2018. The first car note was due on March 16, 2018 for a total of 268.00. By February 24 the car did not crank. I didn't have the car for 48 hours before the car just would not crank up. They towed the car to their shop and figured out it was the starter. Then three days after getting the car back, all the lights died in the car. Got a mechanic to look at it and found out that the alternator was bad, so I bought a new one and paid for it to get put on the car. I was able to drive on the car for about a week and then the car started running hot and the engine started shaking. Went to autozone and put it on the machine, the machine stated that the car had multiple misfires in the right cylinder. So to eliminate that I paid a mechanic 60.00 to change the spark plugs and wires. It ran okay up until March 16, 2018 and it ran hot again this time in Atlanta. So I bought a thermostat and got that put on for 50.00. The car didn't run hot at all, but when I got back to Mississippi, it started all over again, but this time I was on the freeway and the car started over heating and the engine shaking and the check engine light popped back on. I ended up getting the car towed for 150.00 to the house and Ifinance came to pick up the car and stated that it needed two sensors, a valve cover, and new spark plugs. Note the spark plugs just got changed. So after all that got fixed, Becky charged me 400 dollars for service repairs and stated that after this if the car messed up anymore, they would put me in something else. Well, the car started over heating again and I called the mechanic and upon pulling the spark plugs out, they were covered in water and antifreeze. These people got the car I told them if I can get something else, I don't want the car. It has not been 60 days and I have bought an axle for the passenger side and paid for work under the hood. I refuse to pay for a car that is not up to standard. It is 4/23 and someone else has the car.

On the 7th day of December I put a 650 dollar down payment on 2009 Chevy Malibu. On December 16th the car would not go in reverse.
On the 7th day of December I put a 650 dollar down payment on 2009 Chevy Malibu. On December 16th the car would not go in reverse. I took the car back and asked could I get another car because of the issues that was going on with the car. They told me the only thing they could do was fix the car. I told them I couldn't wait for them to fix it the car because it was my only transportation. Its been 3 weeks now and I have lost my job due to no way back and forward to work.

Great girls down there !!! helped me when noone else would!!!