I Detect Security Systems Reviews (2)
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I Detect Security Systems Rating
Description: IDENTIFICATION EQUIPMENT & SUPPLIES
Address: 34 East Main Street, Suite 167, Smithtown, New York, United States, 11787
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The ID Scanners, and services that IDetect sells are by far the best in the industry. I researched all scanners available on the market by searching online, and also going to the nightclub and bar trade show in las vegas 3 years in a row, and IDetect's products always stood out in front. They are fast, accurate, and incredibly easy to use. I highly recommend IDetect.
Review: I received the product and it did not work on arrival. I spent hours on the phone with "[redacted]" from customer support. We tried several different updates for the ID scanner over a period of about a week. I could only use the ID scanner on the weekends when traffic was coming into my nightclub. It still kept crashing and wasn't performing as promised. I returned the product within 30 days in the condition it was sent to me. They shipped it back and will not issue a refund. I am now shipping it back a 2nd time.Desired Settlement: I just the amount paid to be refunded to my credit card.
Consumer
Response:
[redacted]:
At this time, I have not been contacted by I Detect Security Systems regarding complaint ID [redacted].
We are currently I'm dispute through Chase Credit in order for me to be refunded my money. They will not and have not give me a refund.
Sincerely,