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I & J Services

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Reviews I & J Services

I & J Services Reviews (6)

I have used I & J multiple times for pressure washing and window washing of my homeThey have been timely, and they did a great jobI have recommended them to friends who have had also been pleased

Review: On October 22, 2013, I & J Services Pressure washed the exterior of my home in addition to a 12' x 24' wooden deck attached to the rear of my home. At the end of the work day the I & J representatives said they had finished the job except for "sealing" my deck with a weather proof sealer. As far as I'm concerned the sealer is the most important part of the job. Otherwise the exposed raw wood will be permanently damaged. The workmen advised that they would return the following day to seal the deck and "demanded" payment for the complete job at that time. I paid them the contract price of $675.00 for the COMPLETE job in addition to a substantial tip. That was the last time I saw them. I made several calls to their Virginia phone number ###-###-#### (my original call) and to their Maryland number ###-###-#### to no avail. The young lady that answers the phone in Virginia is VERY VERY rude and keeps putting me off or sending me to a voice mail that she says is the owner of I & J. No one seems to answer the Maryland phone.Desired Settlement: I would like the return of the amount I paid for the sealing and the extra tip I paid to the workmen ... a total of $250.00. I will then be able to have my deck properly sealed to avoid damage during this winter. I would do the work myself however I'm a 100% disabled Veteran and it is difficult for me.

Consumer

Response:

: Complaint [redacted]

Review: I & J Services provided window cleaning services to our home on 9/16/14. They have cleaned the windows every 6 months for the last 5 years. This time the window cleaner, Jose S[redacted], scratched 3 windows. We called about the problem and the company sent the same window cleaner came out the next day and said he didn't do it but would have the company call us. The company never called us. When we called them back they said the issue was closed.

We tried to get satisfaction from the company but they refused to acknowledge the problem. Furthermore, the phone representative would not identify themselves, nor put us in touch with a supervisor or owner, and ultimately just hung up. The phone representative hung up on repeated calls.Desired Settlement: We would like the scratched windows replaced.

Review: Today, I had my windows cleaned by this company. Unfortunately, their ladder hit my window and cracked it. The employees contacted their owner, **. [redacted] and he spoke to me, telling me that they do have insurance, please get a quote or estimate from Anderson windows for the cost of the window and the installation of the window , send it to him and he will order it and pay to have it replaced. After I received a quote from Anderson, I contacted the company and was told he left the country. I was then hung up on. The cost of my window is $459.17 plus installation of 190 for a total of $649.17.

The phone Number I have is ###-###-####.

I have a spinal cord injury, am completely disabled and need help. I do not have 650 to pay for this and this was their fault. The ladder cracked and shattered my casement window.

Please contact **. [redacted] as I am just hung up on. I would like to handle this appropriately, if possible, without going to court.Desired Settlement: PLease pay for the anderson window that was broken and replace it for 459.17 t and pay for andersons installation of 190. File witih anderson is [redacted] phone ###-###-####.

I am not asking for any money, this can be paid directly to anderson window and that is all I am asking. Just replace what was damaged.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

I have used I & J multiple times for pressure washing and window washing of my home. They have been timely, and they did a great job. I have recommended them to 2 friends who have had also been pleased.

Review: After cleaning gutters on my house, the outside spigot wasn't shut off completely. After many hours, the water came into the basement by way of the water pipe feeding the spigot resulting in water damage to the walls, carpet and flooring in the finished basement.Desired Settlement: Requesting payment of $343 for materials purchased and services needed to repair damaged carpet. Receipts can be provided.

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Description: Painting Contractors, Window Cleaning, Siding Cleaning, Deck Cleaning & Sealing, Floor Laying, Refinishing & Resurfacing, Gutter Cleaning

Address: Cordillera de los Andes # 240, Miguel Hidalgo, Distrito Federal, Mexico, 11000

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