Hyundai Motor Finance Reviews (1129)
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Hyundai Motor Finance Rating
Description: Consumer Finance & Loan Companies
Address: P.O. Box 0542, Carol Stream, Illinois, United States, 60132-0542
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Never again
Same thing has been going on with me. Bought out the lease on September 8th, recieved the title October 8th. Only mistake was the title was never notarized. They made an odometer mistake on the title and supplied me with an affidative of the error , but Title was not notarized. Overnighted the form needed to rectify the error and they are still unable to locate the form, even with a tracking number and a persons signature. Have to give credit to the customer service department, They have to shield the TITLE department from the public. Title department are the cause of the problems, yet they answer to NO ONE.
SO sad!
And I love the car!
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us Upon receiving the customer’s additional comments, we verified with Equifax, Experian and TransUnion that there is no negative reporting related to her account The account in question that was previously being reported was rebooked and the trade line was deleted Should the customer require any additional assistance, she may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaintWe have sent an update to Experian, Trans Union and Equifax to reflect that the account is current with no delinquencyHMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Without customers like this, holding us to the highest level of customer service, we would not recognize where we have the opportunity to improve our processes Again, we sincerely apologize for any inconvenience the customer may have experienced and we will strive to improve our service in the futureShould the customer require any additional assistance, she may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
ThanksYes I consider it closedIf they resend bills I'll let you knowIt will take week or so to confirm they have stopped for sure from my endThey say they stopped but proof will be if bills really stop But yesThey advised they will stopThank you
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaintWe have contacted the customer directly in regards to his concerns and provided a resolution to his satisfactionHMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Without customers like this, holding us to the highest level of customer service, we would not recognize where we have the opportunity to improve our processes Again, we sincerely apologize for any inconvenience the customer may have experienced and we will strive to improve our service in the futureShould the customer require any additional assistance, he may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I did receive a check for $from them but they still owe me $This is another excuse and not what they sent me the when I reached out to them They took my equity away and have changed their story many times as to whyNow it's the upfromt fees that were owedThose were paid forBest Regards, [redacted]
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaint.HMF adheres to the Fair Debt Collection Practices Act when attempting to collect a debtThe customer is being reported to the credit bureaus accurately.HMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Should the customer require any additional assistance, they may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaint The customer is being charged for Excess Wear and Use and over-mileage fees per the terms and conditions of his contract The Disposition Fee is also disclosed on his contract We have previously spoken with the customer regarding his concerns over the final invoice The customer was to send additional documentation regarding his tires, which as of the date of this response we have not received Once provided, we will further review those charges Additionally, we have agreed to remove the charge for damage to the hood of the vehicle HMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Should the customer require any additional assistance, he may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
We can confirm a Massachusetts abatement request was filed for the customer Please allow six to eight weeks for the abatement request to be reviewed by the state If the state determines a refund is to be issued, that refund will be mailed to the customer at the address on file once it is received by Hyundai Motor Finance Should the customer require any additional assistance, she may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaintPer the customer’s request, a copy of their vehicle return receipt was faxed to the number they providedHMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Should the customer require any additional assistance, they may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaintThe customer has been in contact with us regarding this issue and it has since been resolvedHMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Should the customer require any additional assistance, she may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaint.Per Massachusetts law, the vehicle must be owned by the service member to qualify for a property tax exemptionSince the vehicle was leased, HMF was the owner of the vehicle.In order for an abatement to be processed, the customer must provide a plate return receipt or new vehicle registrationOnce received, we will file an abatement with Massachusetts.HMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and their satisfaction is important to us Should the customer require any additional assistance, she may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST
At Hyundai Motor Finance (HMF) our customer satisfaction is very important to us We thank you for bringing this issue to our attention and allowing us the opportunity to investigate and respond to this complaint In the state of Georgia the request to change the title must come from the state Our customer mailed in a request and in response, a Georgia Letter of Instruction was mailed to her on 04/20/2015, advising her to start the process at the County Tax Commissioner office We also her with the owner/lienholder information as it should be read on the title application On 04/27/we received an official request for the title from the Fulton County Tax Commissioner officeThe title was mailed FedEx to Fulton County Tax Commissioner Office on 05/01/ FedEx Tracking # [redacted] verifies the title packet was received by them on 05/04/at 11:54am HMF would like to thank the customer for taking the time to contact us We are committed to providing our customers with excellent service and your satisfaction is important to us Should the customer require any additional assistance, she may contact a Customer Service supervisor at 1-800-523-4030, Monday-Friday, 8AM-9PM EST