Hybrid Real Estate Reviews (%countItem)
Hybrid Real Estate Rating
Address: 4818 Washington Blvd, Saint Louis, Missouri, United States, 63108-1829
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On October 5th 2019 I met with *** from Hybird realty at the home *** in Berkeley, Missouri. The house was listed for rent and I wanted to view the home.After viewing the home, I asked *** what were the rental requirements and cost of the application fee. He stated that it would take 72 business hours to process the application. On 10/7/2019 I completed the application online. On 10/10/2019 I hadn't heard anything back,I texted *** and no reply. Then several hours later he texted backed and stated all the information gathered was sent to the owner. On 10/11/2019 I texted *** and received no response then I called and no answer. It has now been 10 days and I've been given the run around and no answer. Only a bunch of questions after I've answered the first questions. I don't believe anything was submitted and I'm bei given the runaround for some apparent reason.
These actions were the actions of a rogue employee. After investigation it was determined that he did indeed made a false statement to the prospective tenant. The employment of the tenant has been terminated and we plan to return the funds to the prospective tenant.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
On July 30th I put in a application for an apartment with George and was told to tell him everything about my credit and if I was not approved within the 3 day time frame that I would receive a refund of my $50 application fee. I called 3 days later to follow up and he told me that they were still working on it. I explained I was told it only took 3 days. Now it has been 2 weeks and I just found out that on 8/13/19 I was not approved. I requested my refund and was told that he could not do it.
We spoke with the consumer. We have returned the $50 electronically.