Complaint: ***I am rejecting this response because: the facts in the response are incorrectMy car never left the car wash in the time statedI myself physically left while my car was getting washed when I returned to retrieve my car is when I saw I had a
flat tireI have run flat tires which do not physically get flat until after you've driven around miles on themI tried to explain this to the manager but he would not listenAfter the manager left someone else helped me put air in my tire so I could drive homeI had my car towed to the dealership the next dayOnce again I did not leave and come back with my carMy car never left the car washYou can review cameras to see thatI also have Uber receipts to show when I left the car wash and came backI also have the paperwork from the dealership stating that my tire was flat and replaced. Sincerely,*** ***
Please see attached business response
Complaint: ***I am rejecting this response because: the facts in the response are incorrectMy car never left the car wash in the time statedI myself physically left while my car was getting washed when I returned to retrieve my car is when I saw I had a
flat tireI have run flat tires which do not physically get flat until after you've driven around miles on themI tried to explain this to the manager but he would not listenAfter the manager left someone else helped me put air in my tire so I could drive homeI had my car towed to the dealership the next dayOnce again I did not leave and come back with my carMy car never left the car washYou can review cameras to see thatI also have Uber receipts to show when I left the car wash and came backI also have the paperwork from the dealership stating that my tire was flat and replaced. Sincerely,*** ***