Hurricane Garage Doors

Robert Tat RTS was excellent Very prompt, very courteous, and very professional Very thankful I called I was back up and running in a matter of minutes Couldn't have asked for a better experience

Mr [redacted] was extremely knowledgeable, thorough and a true professional He is kind, extremely helpful and a very nice person to deal with I would recommend Mr [redacted] to anyone who has any kind of garage door problems It was a pleasure dealing with him

I had garage door problems and I received a recommendation from a online searchI called and asked about their services and was told that they would send someone out the next dayI asked if my repair could be done at that time and she stated that it could and I asked would it be expensiveI was told that it would not beThe next day the technician repairman Robert was very professional and he looked over the situation and told me how long it would take and how much it would costI needed a part that he did not have with him, he made a call and the part was in stockHe told me that he would come back the next day and do it all at the same timeWith one service chargeThe next day he repaired my garage door in no time at allWhile he was repairing we discussed the rollers and he told me that he could replace those also, I asked the priceHe told me the price and I asked how long would it take and he said minutes, it actually took minutes to replace rollersGreat work!

Contacted RTs to repair a broken garage doorWe could not have been more impressedFrom the first phone contact until they completed the repair, everyone was polite, professional and efficient Prices were reasonable and their repair team was efficient and pleasantI wish more local businesses were as accommodating

I called and RTS came the same dayThey repaired a broken garage door spring and replaced door rollers, and the work was finished in an hourService was prompt, efficient, and they were the most polite workers I've ever had come to my house Thank you RTS for outstanding and prompt work

My husband came home from work and he shut the garage door and it broke....so he called RTS and he was here in mins and got it fixed fast...would recommend them to every one

I am contacting you in response to ID ***
Here is what happened.
Guest came up to pay and the first swipe of their card came up "do not honor/did not read". When this happens it could possibly be a "mis-swipe so we swiped it a second time and it went through. Unfortunately when something is swiped twice sometimes their bank will hold the amount for 3-business daysAfter that, the amount falls off as if it was never there. This is something we have no control over and we tried to explain that to the guest.
As you can see by the attached documents we only charged them $There has been no financial loss to our guest
As for us not responding to the original letter, this is the first Revdex.com complaint I have seen in my years here. I will make sure all of my locations know that when they see something with your letterhead on it that it needs to get to me immediately.
Thank you for your time, if you need anything else please let me know
Sincerely,
*** ***
Meri ***
Accounting
PFC Classic Dining
D.B.ADenny’s Restaurants
Esplanade Drive
Suite
Algonquin, IL
Ph815-356-x
Fax 847-458-

We have used RTs All American Garage Doors just recently and in the pastIf they don't answer their phone immediately, they are quick to return our callBobby has always been our technician and we are always more then pleasedHe is prompt, courteous and knowledgeableOn our most recent service call, we could not meet him at our scheduled appointment so we just left our garage door open, and returned home to find the problem repaired! Obviously, we will call again and highly recommended RTs

The team at RTS on West Nine Mile Road is "FANTASTIC!" I would highly recommend their service and business to anyone!
- *** is very professional and courteous; he was able to set my appointment as quickly as he could and did this between the work orders that he was currently completing on a "Saturday"
- *** is extremely knowledgeable and thorough; he made it to the appointment within the scheduled window and completed the job of replacing both torsion springs and ensuring the door opener adjustment was accurate in minutes He did a flawless install and the door works great - better than it ever has!
Hats off to RTS and I really appreciate the "Old School Service" you rarely see that anymore!

RTs provides excellent customer serviceI had a whole garage door, electronic door opener, key pad, a side door installedThey also have very reasonable pricesI would highly recommend them to anyone looking to get a garage door installedThey came out to my house and got everything installed quickly as wellRTs is a excellent company to use for any garage door needs

I had a very good experience with RTS All American Garage Doors. The tech, Robert [redacted], was respectful and able/willing to answer all questions. Robert called multiple times leading up to the inspection to let me know when he would arrive. Was able to complete all repairs in under an hour.

Very good experience with this business.

Mr. [redacted] was extremely knowledgeable, thorough and a true professional.
He is kind, extremely helpful and a very nice person to deal with. I would recommend Mr. [redacted] to anyone who has any kind of garage door problems. It was a pleasure dealing with him.

Contacted RTs to repair a broken garage door. We could not have been more impressed. From the first phone contact until they completed the repair, everyone was polite, professional and efficient.
Prices were reasonable and their repair team was efficient and pleasant. I wish more local businesses were as accommodating.

Fast and great service. Both [redacted] and [redacted] were very helpful and got my garage door working in no time. I would highly recommend this company.

I had garage door problems and I received a recommendation from a online search. I called and asked about their services and was told that they would send someone out the next day. I asked if my repair could be done at that time and she stated that it could and I asked would it be expensive. I was told that it would not be. The next day the technician repairman Robert was very professional and he looked over the situation and told me how long it would take and how much it would cost. I needed a part that he did not have with him, he made a call and the part was in stock. He told me that he would come back the next day and do it all at the same time. With one service charge. The next day he repaired my garage door in no time at all. While he was repairing we discussed the rollers and he told me that he could replace those also, I asked the price. He told me the price and I asked how long would it take and he said 10 minutes, it actually took 5 minutes to replace 10 rollers. Great work!

I called and RTS came the same day. They repaired a broken garage door spring and replaced door rollers, and the work was finished in an hour. Service was prompt, efficient, and they were the most polite workers I've ever had come to my house. Thank you RTS for outstanding and prompt work.

Robert T. at RTS was excellent. Very prompt, very courteous, and very professional. Very thankful I called. I was back up and running in a matter of minutes. Couldn't have asked for a better experience.

If every business was as professional, knowledgeable, and timely as [redacted] with RTS. Nobody could go out of business. Cost effective , would recommend this company to anyone.