Howell's Sheetmetal Company

The order was cancelledHis payment released. ***

The business will cancel the orderAs far as the refund, Howell's does not process the payment until they get a shipment notification which they had never received one, therefore the consumer was never charged

It has been refunded through paypal. Mar 10, 2017RefundCompleted...-$USD$USD-$USDSent to:*** ***Email:***Total amount:-$USDFee amount:$USDNet amount:-$USD

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11095393, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint:
I am rejecting this response because:My credit card company is telling me that they are changing my account
Sincerely,
*** ***

Ok I guess reporting this to you has helped because right after the complaint was submitted we got a UPS notice that our product was being shipped and today 4/30/we received our product. Thank you this complaint can now be closed

Just for your information Howells Sheetmetal Company never did nothing about what happened to my complaintThey are still charging my credit cardI don't know what to do next

We made him a custom piece to fit his car and shipped it UPS#***.***

Revdex.com In Southeast Texas;On September 15th, I finally received the part I ordered from Howell's Sheet Metal Company and was charged for on August 20th, 2015. The part was correct and of very good quality. I am pleased with the part and very happy to have finally
received it. I am sending this email in compliance with the instruction to provide written notification when my complaint has been resolved. I trust that this suffices for that notification and if not please advise and I will submit the proper notificationThank you for your assistance in this matter and I hope that if I ever have to do business with Howell's Sheet Metal Company in the future I will be treated with better and more timely customer service.*** *** *** ***Billings, Montana 59102*** Home*** Cellemail: ***

Revdex.com contacted business by phone *** *** with business stated, these customers have been refunded through PayPalThey need to check their PayPal account to confirm If needed, I will provide Revdex.com with documentation to forward to them

His parts were shipped UPS#***

Payment has been refunded
Nov 17,
Refund
Completed
-$USD
$USD
-$USD

His order was shipped UPS#*** He has the order.***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12082841, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint:
I am rejecting this response because:
Sincerely,
*** *** Im not sure what shipment notice they are speaking of, but I do have my credit card statement showing I was charged and both emails from howells showing my purchase and one from paypal showing a statement alsoI just want the part I ordered.Attached are both emails