Howard Johnson's

April 21, 2016
5pt;">Case ID: [redacted]:
To Whom it May Concern:
Upon investigation of the complaint submitted by Ms. [redacted], we have decided to issue a refund to the credit card provided, which was provided by Expedia. The guest has been contacted with the sincere apologies of the hotel and to let them know the actions that we have taken towards resolution. I may be reached via email at cféokshotels.com for any further discussion regarding this matter,
Sincere Regards
[redacted]
Guest Services Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

April 21, 2016Case ID: [redacted]:To Whom it May Concern:Upon investigation of the complaint submitted by Ms. [redacted], we have decided to issue a refund to the credit card provided, which was provided by Expedia. The guest has been contacted with the sincere apologies of the hotel and to let...

them know the actions that we have taken towards resolution. I may be reached via email at cféokshotels.com for any further discussion regarding this matter,Sincere Regards[redacted]Guest Services Manager