To Whom It May Concern,
All work invoiced to this client was authorized prior to the
work being performedWe were asked to make the car ready for sale, which is
exactly what we did communicating costs throughout the process. Documentation verifying this can be provided
upon request
Nothing unethical has taken place
We originally built this vehicle for this client’s father,
and the car was obtained through inheritanceThis client had a figure in mind for
this carWe informed him that his figure was low, and the car’s value is much
higher After an unfortunate mechanical
failure of a stuck throttle, a collision took placeThis mechanical failure
was not caused by usHot Rods & Custom Stuff went above and beyond to
rectify this situation and make sure this client received a fair settlement
through our insuranceThis client made the decision to collect payment rather
than repair the carThe final check written to this client was in excess of
his original target price for the car, nearly twice the amount, and he is still
in possession of the car
We never invoiced or collected any insurance deductibleWe
were not made aware this was deducted from the insurance check amountWhen
made aware, we immediately mailed a check for reimbursement
Hot Rods and Custom considers this matter closed, and
believes anyone who reads this with an open mind would understand that we have
handled this situation to the best of our abilityIt sometimes appears no good
deed goes unpunished
To Whom It May Concern,
All work invoiced to this client was authorized prior to the
work being performed. We were asked to make the car ready for sale, which is
exactly what we did communicating costs throughout the process. Documentation...
verifying this can be provided
upon request. Nothing unethical has taken place.
We originally built this vehicle for this client’s father,
and the car was obtained through inheritance. This client had a figure in mind for
this car. We informed him that his figure was low, and the car’s value is much
higher. After an unfortunate mechanical
failure of a stuck throttle, a collision took place. This mechanical failure
was not caused by us. Hot Rods & Custom Stuff went above and beyond to
rectify this situation and make sure this client received a fair settlement
through our insurance. This client made the decision to collect payment rather
than repair the car. The final check written to this client was in excess of
his original target price for the car, nearly twice the amount, and he is still
in possession of the car.
We never invoiced or collected any insurance deductible. We
were not made aware this was deducted from the insurance check amount. When
made aware, we immediately mailed a check for reimbursement.
Hot Rods and Custom considers this matter closed, and
believes anyone who reads this with an open mind would understand that we have
handled this situation to the best of our ability. It sometimes appears no good
deed goes unpunished.
To Whom It May Concern,
All work invoiced to this client was authorized prior to the
work being performedWe were asked to make the car ready for sale, which is
exactly what we did communicating costs throughout the process. Documentation verifying this can be provided
upon request
Nothing unethical has taken place
We originally built this vehicle for this client’s father,
and the car was obtained through inheritanceThis client had a figure in mind for
this carWe informed him that his figure was low, and the car’s value is much
higher After an unfortunate mechanical
failure of a stuck throttle, a collision took placeThis mechanical failure
was not caused by usHot Rods & Custom Stuff went above and beyond to
rectify this situation and make sure this client received a fair settlement
through our insuranceThis client made the decision to collect payment rather
than repair the carThe final check written to this client was in excess of
his original target price for the car, nearly twice the amount, and he is still
in possession of the car
We never invoiced or collected any insurance deductibleWe
were not made aware this was deducted from the insurance check amountWhen
made aware, we immediately mailed a check for reimbursement
Hot Rods and Custom considers this matter closed, and
believes anyone who reads this with an open mind would understand that we have
handled this situation to the best of our abilityIt sometimes appears no good
deed goes unpunished
To Whom It May Concern,
All work invoiced to this client was authorized prior to the
work being performed. We were asked to make the car ready for sale, which is
exactly what we did communicating costs throughout the process. Documentation...
verifying this can be provided
upon request. Nothing unethical has taken place.
We originally built this vehicle for this client’s father,
and the car was obtained through inheritance. This client had a figure in mind for
this car. We informed him that his figure was low, and the car’s value is much
higher. After an unfortunate mechanical
failure of a stuck throttle, a collision took place. This mechanical failure
was not caused by us. Hot Rods & Custom Stuff went above and beyond to
rectify this situation and make sure this client received a fair settlement
through our insurance. This client made the decision to collect payment rather
than repair the car. The final check written to this client was in excess of
his original target price for the car, nearly twice the amount, and he is still
in possession of the car.
We never invoiced or collected any insurance deductible. We
were not made aware this was deducted from the insurance check amount. When
made aware, we immediately mailed a check for reimbursement.
Hot Rods and Custom considers this matter closed, and
believes anyone who reads this with an open mind would understand that we have
handled this situation to the best of our ability. It sometimes appears no good
deed goes unpunished.