Hoover & Hoover, CPA

I used them for my taxes on our personal and businessIt was not positive and I thought it was overcharged for the service I was receivingBetween what I and my company paid to them, over $12,000.00, she refused to answer an email requesting information on what to do with a schedule K that wasn't filed for All I asked from her was to respond to an email to how to handle the schedule K from and apply it to Her reply was "I am to busy and you will have to find another accountant." All I can say is "wow"!
This is not how to handle business and I am very disappointed in this response as I have to find another accountant to give me this info
When they wanted our business, they were cordial and responsiveOnce they had it, they got to busy to take care of the little guysSo very disappointed!!!

I used them for my 2014 taxes on our personal and business. It was not positive and I thought it was overcharged for the service I was receiving. Between what I and my company paid to them, over $12,000.00, she refused to answer an email requesting information on what to do with a schedule K that wasn't filed for 2014. All I asked from her was to respond to an email to how to handle the schedule K from 2014 and apply it to 2015. Her reply was "I am to busy and you will have to find another accountant." All I can say is "wow"!
This is not how to handle business and I am very disappointed in this response as I have to find another accountant to give me this info.
When they wanted our business, they were cordial and responsive. Once they had it, they got to busy to take care of the little guys.... So very disappointed!!!","neg-1