Hook Discount Wines & Liquors

WE CLEARLY WRITE ON THE INVOICE THAT " ONCE BOTTLE LEAVE STORENO EXCHANGES & NO REFUNDS "ITS ALSO ON THE STATE LIQUOR ATHORITHIES WEBSITEFOLLOWING STATEMENT IS TAKEN FROM SLA NY WEBSITE."Liquor stores, grocery stores and other retailers licensed to sell liquor, wine, beer and wine products for off premises consumption may, at their discretion, exchange or refund unopened returns from their customers."FOR MORE INFORMATION PLEASE FEEL FREE TO CONTACT TO OUR STORE

WE CLEARLY WRITE ON THE INVOICE THAT " ONCE BOTTLE LEAVE STORENO EXCHANGES & NO REFUNDS "ITS ALSO ON THE STATE LIQUOR ATHORITHIES WEBSITE. FOLLOWING STATEMENT IS TAKEN FROM SLA NY WEBSITE."Liquor stores, grocery stores and other retailers licensed to sell liquor, wine,
beer and wine products for off premises consumption may, at their discretion, exchange or refund unopened returns from their customers."FOR MORE INFORMATION PLEASE FEEL FREE TO CONTACT TO OUR STORE

WE CLEARLY WRITE ON THE INVOICE THAT " ONCE BOTTLE LEAVE STORE.. NO EXCHANGES & NO REFUNDS ". ITS ALSO ON THE STATE LIQUOR ATHORITHIES WEBSITE. FOLLOWING STATEMENT IS TAKEN FROM SLA NY WEBSITE."Liquor stores, grocery stores and other retailers licensed to sell liquor, wine, beer and wine...

products for off premises consumption may, at their discretion, exchange or refund unopened returns from their customers."FOR MORE INFORMATION PLEASE FEEL FREE TO CONTACT TO OUR STORE.

Review: I bought some prodducts at the afore mentioned business. Tried to return unused, unopened products. Business refused to refund stating they have a no refund policy. When I pointed out to them that there was nothing posted in their store regarding a refund policy they saind in was on their receipt. I further asked why wasn't this pointed out to us as were spending quite an amount of money they had no response. They continued to refuse to porvide us with a refundDesired Settlement: We would like a refund and have the business take back thier products. They know the law is that they should have their refund policy displayed where consumers can see it.

Business

Response:

WE CLEARLY WRITE ON THE INVOICE THAT " ONCE BOTTLE LEAVE STORE.. NO EXCHANGES & NO REFUNDS ". ITS ALSO ON THE STATE LIQUOR ATHORITHIES WEBSITE. FOLLOWING STATEMENT IS TAKEN FROM SLA NY WEBSITE."Liquor stores, grocery stores and other retailers licensed to sell liquor, wine, beer and wine products for off premises consumption may, at their discretion, exchange or refund unopened returns from their customers."FOR MORE INFORMATION PLEASE FEEL FREE TO CONTACT TO OUR STORE.