My reservation was paid for and confirmed I arrived at the hotel and the office was closed There were a phone on the wall for help The phones did not work just made a buzzing sound when dialedThere was a 1-number to call posted on the wall, again the phone just start making a buzzing sound could not get through I arrived about 8:pm It was unbelievable The place looked like a - 0, near the office area I had been traveling for over hours, with children and only had a few hours to rest because I had to catch a early flight the next day I stayed on the phone with Expedia for minutes and basically they could not help me They tried to reach the hotel personnel but could not reach them The next day Expedia texted me and said they were trying to coordinate with the hotel and the hotel would not waive my charges I am out of money, did not have an opportunity to stay in the hotel because no one was there to check me in and the phone systems on the walls did
My reservation was paid for and confirmed I arrived at the hotel and the office was closed There were a phone on the wall for help The phones did not work just made a buzzing sound when dialedThere was a 1-number to call posted on the wall, again the phone just start making a buzzing sound could not get through I arrived about 8:pm It was unbelievable The place looked like a - 0, near the office area I had been traveling for over hours, with children and only had a few hours to rest because I had to catch a early flight the next day I stayed on the phone with Expedia for minutes and basically they could not help me They tried to reach the hotel personnel but could not reach them The next day Expedia texted me and said they were trying to coordinate with the hotel and the hotel would not waive my charges I am out of money, did not have an opportunity to stay in the hotel because no one was there to check me in and the phone systems on the walls did