Home Surplus of Keyport

Our customer requested replacements for alleged defects in cabinet doors. Sarah has been diligent in requesting the replacements from the manufacturer and has advise[redacted] via email of the status of the replacements. The manufacturer agreed to replace two doors under warranty, and these two...

doors have been delivered to the customer. However, the cabinet manufacturer has determined that one of the doors which was requested to be replaced, in fact is not defective. The manufacturer stated that the door is simply exhibiting the characteristics of a natural wood product as outlined in the manufacturer's warranty and disclaimer.