Home Solutions Group Reviews (5)
Home Solutions Group Rating
Address: 161 N Clark St Ste 4700, Chicago, Illinois, United States, 60601-3201
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I joined La Vida's massage membership program, as I am a teacher and on my feet all day.Needless to say,massage is a luxury so I signed up for one massage per month.Over Christmas, my mother asked me what she could get and I thought it would be nice to offset the cost of the massages monthly Upon getting my monthly massage last week, I went to present the gift card and asked for it to be credited to my account.The employee informed me that a "Cash" gift card can not be applied to a monthly membership.The only way to use the gift card is to purchase additional treatments.I let her know that I was not in the financial position to buy additional treatments each month and that I just wanted to come in 1x per month massage She said there was nothing she could do so I asked to speak to her manager How does a gift card that works as "cash" as it was presented to my mother upon purchase, not work toward my monthly massages? I then spoke to the owner of La Vida who was incredibly rude, s
I joined La Vida's massage membership program, as I am a teacher and on my feet all day.Needless to say,massage is a luxury so I signed up for one massage per month.Over Christmas, my mother asked me what she could get and I thought it would be nice to offset the cost of the massages monthly
Upon getting my monthly massage last week, I went to present the gift card and asked for it to be credited to my account.The employee informed me that a "Cash" gift card can not be applied to a monthly membership.The only way to use the gift card is to purchase additional treatments.I let her know that I was not in the financial position to buy additional treatments each month and that I just wanted to come in 1x per month massage She said there was nothing she could do so I asked to speak to her manager How does a gift card that works as "cash" as it was presented to my mother upon purchase, not work toward my monthly massages?
I then spoke to the owner of La Vida who was incredibly rude, s