Home Royalty

On 9/05/I purchased a Samsung refrigerator via rental purchase agreement at Home RoyaltyThe purchase was financed via a 3rd party, Crest Financial arranged by Home RoyaltyBeginning a week later and every Wednesday thereafter, I have had payments of $debited from my checking accountI NEVER RECEIVED DELIVERY OF THE FRIDGE TO THIS DAY! I've been given the run-around from the Manager, Chris from day oneHe first cited delivery issues from his supplier, than a backorder, than a recallAfter approximately two months, he offered to deliver a "loaner" fridge until my fridge arrived and promised to provide the fridge I ordered free of charge for my troublesDelivering the loaner fridge is the only promise he has ever fulfilledThe fridge he delivered has slight damage, is a different brand, is smaller, and is of a lower value than the fridge I purchasedI have all our conversations on text message as proof of our correspondencesThen he promised to pay-off the outstanding b