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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] I don' t feel it is my responsibility to hire someone to take up the floor, mail it and have my bathroom unusable umtil I get a response from them