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To ensure that full understanding of the situation and circumstances at hand were truly understood (and taken into account the length of time and number of exchanges had between ourselves and the customer), fitting an accurate response into 2,characters or less is all but impossibleThe above considered, please see the attached files for our fully detailed and completely transparent responseIn doing so, you will see that not only was the customer taken care of the likes of which we have never seen personally from a company, but that the customer's claims are at the very least grossly misrepresented

Complaint: [redacted] I am rejecting this response because: despite the fact that the company offered me a refund (with shipping at my expense), they are still selling a product that looks nothing like they advertise, and is worth far less than they claim Sincerely, [redacted] ***

To ensure that full understanding of the situation and circumstances at hand were truly understood (and taken into account the length of time and number of exchanges had between ourselves and the customer), fitting an accurate response into 2,000 characters or less is all but impossible. The...

above considered, please see the attached files for our fully detailed and completely transparent response. In doing so, you will see that not only was the customer taken care of the likes of which we have never seen personally from a company, but that the customer's claims are at the very least grossly misrepresented.

Complaint: [redacted]
I am rejecting this response because: despite the fact that the company offered me a refund (with shipping at my expense), they are still selling a product that looks nothing like they advertise, and is worth far less than they claim. 
Sincerely,
[redacted]