Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Atmos Energy came to Dr***'s residence on September 25, and changed the meterAccording to our records, a note was left at the residence about the meter change and service interruption including contract information for Atmos Energy so that she could get her service restoredIf Dr*** had contacted Atmos Energy when she first noticed that she did not have hot water, we could have arranged a time to come to her residence, activate the meter and light her gas water heaterThe plumber Dr [redacted] contacted should have noticed that gas service was interrupted on his/her first visit to re residence and contacted Atmos Energy instead of advising Dr [redacted] that she needed a new water heaterBecause there was nothing unusual or extraordinary about how we handled the situation, Atmos Energy does not believe we are responsible for any of the costs incurred by Dr***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Atmos Energy came to Dr***'s residence on September 25, and changed the meterAccording to our records, a note was left at the residence about the meter change and service interruption including contract information for Atmos Energy so that she could get her service restoredIf Dr*** had contacted Atmos Energy when she first noticed that she did not have hot water, we could have arranged a time to come to her residence, activate the meter and light her gas water heaterThe plumber Dr [redacted] contacted should have noticed that gas service was interrupted on his/her first visit to re residence and contacted Atmos Energy instead of advising Dr [redacted] that she needed a new water heaterBecause there was nothing unusual or extraordinary about how we handled the situation, Atmos Energy does not believe we are responsible for any of the costs incurred by Dr***