Holden Kennels

Initial Business Response / [redacted] (1000, 15, 2015/10/06) */ According to phone call with the business: " [redacted] left his paperwork here at the kennel which is why he wasn't able to get his paperwork immediatelyI have since given him his paperworkThis matter should be resolved." Initial Consumer Rebuttal / [redacted] (3000, 17, 2015/10/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) Josh never offered me the paperwork stating he needed it and will send it to me with the chip and AKC registration papersAlso I have received numerous emails from other customers of Josh saying the same things as well as medical issues with their puppyThis along with the fact he hid in fine print and threw it in our face we can't have the breeding rights to our puppy unless we do certain things that are still unclear to me I believe we need to continue to warn people about the shady dealings of Josh [redacted] and look into possible maltreatment of puppies in his care

Initial Business Response /* (1000, 15, 2015/10/06) */
According to phone call with the business: " [redacted] left his paperwork here at the kennel which is why he wasn't able to get his paperwork immediately. I have since given him his paperwork. This matter should be resolved."
Initial Consumer...

Rebuttal /* (3000, 17, 2015/10/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Josh never offered me the paperwork stating he needed it and will send it to me with the chip and AKC registration papers. Also I have received numerous emails from other customers of Josh saying the same things as well as medical issues with their puppy. This along with the fact he hid in fine print and threw it in our face we can't have the breeding rights to our puppy unless we do certain things that are still unclear to me I believe we need to continue to warn people about the shady dealings of Josh [redacted] and look into possible maltreatment of puppies in his care

Initial Business Response /* (1000, 15, 2015/10/06) */
Per phone call with the business: "all deposits are non-refundable, this is stated on the paperwork when you submit your deposit. We do offer the customer to use the previously submitted deposit to go towards another dog if the customer wishes...

to do that."
Initial Consumer Rebuttal /* (2000, 17, 2015/10/15) */
Per phone call with consumer: This case has been resolved.