Hoerdemann's Landscaping & Design

My name is [redacted] I am the Customer Relations manager at QuickFix Electronic Solutions We performed a repair for our Client [redacted] on his iPhoneThe client was having a secondary and completely unrelated issue that he tried to blame us for We offered a variety of solutions in which he declined and demanded that we refund him in fullWe even offered a refund but he said he had already traded the phone in to Apple which prevented us from taking our parts out of the device The customer has repeatedly harassed us in store and over the phone and had no reservations on using the terms "sand [redacted] " & " [redacted] " among a slew of other threats, expletives, and racial slurs We have audio recordings of all these phone calls and are more than happy to provide them Our client ultimately revised his review after we had a productive conversation Don't hesitate if you need any supplemental information [redacted] Customer Care QuickFix Electronic Solutions