Hoboken Movers Reviews (%countItem)
Hoboken Movers Rating
Address: 402 Observer Highway, Hoboken, New Jersey, United States, 07030
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I have several complaints about this company starting with their lack And refusal of following the CDC guidelines of at least wearing masks while moving tenants. Secondly, they showed up an hour and a half early to move my apartment, which we had not agreed on. Greg, the manager, instead of being understanding, raised his voice at me while I was speaking with him on the phone and starting swearing at me. Their also increased their charges significantly (charged me DOUBLE of what was originally discussed) telling me that I owed them more and their original charge they quoted was just a quote, which again, wasn’t communicated to me. Greg, again, being rude, said to me “well, if you’re not going to pay that I’ll tell my guys to leave now and you can find someone else.” I have every right to question this. They also charged me $50 for a COI that they never sent to the building that I moved into as well, which in addition to requesting that THREE times now, I have never heard of being charged for a COI, which yet again, wasn’t communicated to me. Also, I was told when paying them via text message that I was able to use an app to pay. When they arrived, they told me cash only, so I had to run around to try to get them their money. Also, when we arrived to the new apartment building, they left blood all over my bed frame with no explanation or apology (I’m happy to provide a photo of it if need be). They broke three of my glasses and a bowl of mine, which they were clearly mishandling my moving boxes that I had done a great deal of extra packing material to avoid that happening. They made me pay them before unloading the boxes in my apartment. They finished two hours after doing the job and charged me for three hours, and on top of that told me they deserved an extra tip. Their level of service is horrendous and I have never had issues with movers like this before. They gave me three different names for their company which leads me to believe they’re a bunch of scam artists. They need to be shut down.