Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to mePlease send notice to company I have been with them years or moreNever had trouble until past year Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:The Attachment was about concrete being poured and was not my complaintI believe you sent me the wrong response from the wrong companyNo idea what it was Sincerely, [redacted]
Good Afternoon, This customer has been a problem customer since he started with usBasically never happyWe removed his equipment on Friday 4/& we gave him a credit of $This leaves him with a balance.If you have any questions please let me know[redacted] [redacted] ***
Good Afternoon, We are willing to meet [redacted] half way & credit her account $She does not have any records proving we removed her equipmentWe have records showing we installed the coolerPlease do not hesitate to contact me with any questionsThanks , Krissy
Good Morning, We value your business even though you are no longer a customer of ours so we will go ahead and credit you the full $Your monthly statement is not itemized for Equipment so you would not see it separated, only togetherI will issue the full refund & have a check issued asapHopefully in the future you will give Crystal Rock another chanceHave a great HolidayKrissy
I have instructed the sales rep Brian reach out to Rosa and resolve today Brian and Rosa did come to a resolution and a credit has been issued This should be all set and this was an opportunity to coach the sales rep
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to mePlease send notice to company I have been with them years or moreNever had trouble until past year Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:The Attachment was about concrete being poured and was not my complaintI believe you sent me the wrong response from the wrong companyNo idea what it was Sincerely, [redacted]
Good Afternoon, This customer has been a problem customer since he started with usBasically never happyWe removed his equipment on Friday 4/& we gave him a credit of $This leaves him with a balance.If you have any questions please let me know[redacted] [redacted] ***
Good Afternoon, We are willing to meet [redacted] half way & credit her account $She does not have any records proving we removed her equipmentWe have records showing we installed the coolerPlease do not hesitate to contact me with any questionsThanks , Krissy
Good Morning, We value your business even though you are no longer a customer of ours so we will go ahead and credit you the full $Your monthly statement is not itemized for Equipment so you would not see it separated, only togetherI will issue the full refund & have a check issued asapHopefully in the future you will give Crystal Rock another chanceHave a great HolidayKrissy
I have instructed the sales rep Brian reach out to Rosa and resolve today Brian and Rosa did come to a resolution and a credit has been issued This should be all set and this was an opportunity to coach the sales rep