Highway 70 20 Car Wash

Business states that management did discuss the matter with the consumer that same dayUnfortunately, a mutual understanding was not reachedIn the and a half years the company has been in business, this is the first complaint of this natureThe matter was investigated but nothing found to substantiate the consumer claimsThere was no way the cloth in the actual mechanism could have caused the damage as the business did over cars that day and nobody else reported any similar incidentThe consumer was informed of the findings and was not happy

I am rejecting this response because: there was no attempt to reach any agreementAm I simply supposed to take your word that I'm the only one this has happened to? There's another Revdex.com complaint for the same thingI think this has probably happened a lot but the customers are all given the run around by your amazing manager who can't take down a simple phone number correctlyWhile I am certain I'll never get any accommodation for the damage, I do believe in karmaI will not pursue this any further***