Hightower Development LLC

? Hello, ? Thank you for notifying our office of the concern filed by [redacted] , at the Howard Johnson property located in Beckley, WV.? ? We are sincerely sorry to hear we did not provide the guest with an excellent Howard Johnson experienceYou can count on our team to help resolve [redacted] concerns ? Customer Care has told [redacted] that she would need to provide her bank statement or some kind of receipt in order to move forward? After telling [redacted] that she disconnected the callWe tried calling her back and leaving multiple voicemails but she hasn’t retuned any? If you need any more information on this matter, please contact me directly at [redacted] ? ? Thank you Tell us why here

[redacted] from the company has? informed the Revdex.com that you were refunded on 9/28/2016, in the amount of $and some change

Hello, Thank you for notifying our office of the concern filed by *** ***, at the Howard Johnson property located in Beckley, WV. We are sincerely sorry to hear we did not provide the guest with an excellent Howard Johnson experienceYou can count on our team to help resolve *** *** concerns Customer Care has told *** *** that she would need to provide her bank statement or some kind of receipt in order to move forward After telling *** *** that she disconnected the callWe tried calling her back and leaving multiple voicemails but she hasn’t retuned any If you need any more information on this matter, please contact me directly at *** Thank you Tell us why here

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ** *** and have determined that this proposed action
would not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Yes they put it on a old per pay card that we don't have any more and I tried to tell them that but they said that was not there problem.?
Regards,
*** ***

*** *** from the company has? informed the Revdex.com that you were refunded on 9/28/2016, in the amount of $and some change

Guest was refunded for her night stay