Highland Square Apartments

Last, but not least, [redacted] delivered to Mr [redacted] a letter allowing him to vacate any time during the month of May, without any penalty Arizona law requires a day written notice to vacate when a tenant is on a month to month basis, but I am waiving that requirement for the month of May, for Mr [redacted] If Mr [redacted] does vacate in May, I will refund any of May’s rent that may be due him Even though the leak may have been fixed, that option to vacate is still available to Mr [redacted] through the end of May If you have any questions or concerns, please do not hesitate to call or email me.Sincerely yours, [redacted] -Owner###-###-####

Dear Ms [redacted] , Today, I received your letter to me dated June 12, I will respond, but this will end up as a unresolved complaint I have owned this particular apartment complex for over years and this is the first complaint that has ever gone past the landlord-tenant resolution process This complainant never came to me to try and resolve any issues he may have had His one, and only intent, was to try and tarnish my stellar reputation We had a sizeable rain recently and at worst he may have had a slow drip (and that is very questionable) In May the complainant complained that the living conditions in his apartment was terrible I wrote to him and told him if things were that bad than he needed to leave as soon as possible If it was that bad, he should not be forced to live under those conditions I also told him that he did not have to give me any notice and I would waive any and all penalties and refund any rent money that was due him He did not want to leave (because the living conditions were fine)! The complainant was on a month to month tenancy Without giving him any reason (I am not legally obligated to do so), I sent him a certified letter, mailed on May 18th, (he chose to pick it up at the Post Office on June 1) advising him that his last day as a tenant at the Apartment Complex would be June 30, Today is June 19th so the complainant has about days left before he will be an ex tenant Ironically, he is paying below market rent and the next tenant who will soon occupy his unit will be paying a higher rent Thank you for your time and effort in this matterSincerely yours, [redacted] -Owner [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I wanted the leak properly fixed by a professional since this has been an ongoing issue and the several patch repairs were not done properly I had a leak over this past weekend 6/6/againThe large bucket I had under the leak in my bedroom had an inch of water in itHaving a tarp on the roof does not constitute a fix nor does it instill confidenceInstead of addressing the leak properly, I was issued an day eviction notice on June 1st by the owner, which is attached to this emailNot only is that bad business, it shows no regard towards the people who live there Regards, [redacted]

Dear Ms. [redacted], Today, I received your letter to me dated June 12, 2015. I will respond, but this will end up as a unresolved complaint. 1.   I have owned this particular apartment complex for over 16 years and this is the first complaint that has ever gone past the landlord-tenant resolution process.2.   This complainant never came to me to try and resolve any issues he may have had.  His one, and only intent, was to try and tarnish my stellar reputation.3.   We had a sizeable rain recently and at worst he may have had a slow drip (and that is very questionable).4.   In May the complainant complained that the living conditions in his apartment was terrible.5.   I wrote to him and told him if things were that bad than he needed to leave as soon as possible.  If it was that bad, he should not be forced to live under those conditions.  I also told him that he did not have to give me any notice and I would waive any and all penalties and refund any rent money that was due him.  He did not want to leave (because the living conditions were fine)!6.   The complainant was on a month to month tenancy.  Without giving him any reason (I am not legally obligated to do so), I sent him a certified letter, mailed on May 18th, (he chose to pick it up at the Post Office on June 1) advising him that his last day as a tenant at the Apartment Complex would be June 30, 2015.  Today is June 19th so the complainant has about 12 days left before he will be an ex tenant.  Ironically, he is paying below market rent and the next tenant who will soon occupy his unit will be paying a higher rent.   Thank you for your time and effort in this matter. Sincerely yours, [redacted]-Owner[redacted]

Last, but not least, [redacted] delivered to Mr. [redacted] a letter allowing him to vacate any time during the month of May, without any penalty.  Arizona law requires a 30 day written notice to vacate when a tenant is on a month to month basis, but I am waiving that requirement for the month of May,...

for Mr. [redacted].  If Mr. [redacted] does vacate in May, I will refund any of May’s rent that may be due him.  Even though the leak may have been fixed, that option to vacate is still available to Mr. [redacted] through the end of May 2015. If you have any questions or concerns, please do not hesitate to call or email me.Sincerely yours, [redacted]-Owner###-###-####

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I wanted the leak properly fixed by a professional since this has been an ongoing issue and the several patch repairs were not done properly.  I had a leak over this past weekend 6/6/15 again. The large bucket I had under the leak in my bedroom had an inch of water in it. Having a tarp on the roof does not constitute a fix nor does it instill confidence. Instead of addressing the leak properly, I was issued an 30 day eviction notice on June 1st by the owner, which is attached to this email. Not only is that bad business, it shows no regard towards the people who live there.  Regards,[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I wanted the leak properly fixed by a professional since this has been an ongoing issue and the several patch repairs were not done properly.  I had a leak over this past weekend 6/6/15 again. The large bucket I had under the leak in my bedroom had an inch of water in it. Having a tarp on the roof does not constitute a fix nor does it instill confidence. Instead of addressing the leak properly, I was issued an 30 day eviction notice on June 1st by the owner, which is attached to this email. Not only is that bad business, it shows no regard towards the people who live there.  Regards,[redacted]

Dear Ms. [redacted], Today, I received your letter to me dated June 12, 2015. I will respond, but this will end up as a unresolved complaint. 1.   I have owned this particular apartment complex for over 16 years and this is the first complaint that has ever gone past the landlord-tenant resolution process.2.   This complainant never came to me to try and resolve any issues he may have had.  His one, and only intent, was to try and tarnish my stellar reputation.3.   We had a sizeable rain recently and at worst he may have had a slow drip (and that is very questionable).4.   In May the complainant complained that the living conditions in his apartment was terrible.5.   I wrote to him and told him if things were that bad than he needed to leave as soon as possible.  If it was that bad, he should not be forced to live under those conditions.  I also told him that he did not have to give me any notice and I would waive any and all penalties and refund any rent money that was due him.  He did not want to leave (because the living conditions were fine)!6.   The complainant was on a month to month tenancy.  Without giving him any reason (I am not legally obligated to do so), I sent him a certified letter, mailed on May 18th, (he chose to pick it up at the Post Office on June 1) advising him that his last day as a tenant at the Apartment Complex would be June 30, 2015.  Today is June 19th so the complainant has about 12 days left before he will be an ex tenant.  Ironically, he is paying below market rent and the next tenant who will soon occupy his unit will be paying a higher rent.   Thank you for your time and effort in this matter. Sincerely yours, [redacted]-Owner[redacted]

Last, but not least, [redacted] delivered to Mr. [redacted] a letter allowing him to vacate any time during the month of May, without any penalty.  Arizona law requires a 30 day written notice to vacate when a tenant is on a month to month basis, but I am waiving that requirement for the month of May,...

for Mr. [redacted].  If Mr. [redacted] does vacate in May, I will refund any of May’s rent that may be due him.  Even though the leak may have been fixed, that option to vacate is still available to Mr. [redacted] through the end of May 2015. If you have any questions or concerns, please do not hesitate to call or email me.Sincerely yours, [redacted]-Owner###-###-####