Highland Pizza and Ice Cream

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,the manager did not handle it that way at all, and we have been getting pizza there for five years and the box has never changed and your manager also started that you were not changing the box due to cost and also doesn't have the people skills to even be a manager there in my opinion, but if that's your stance that fine we will no longer bring our business there and ill be sure to pass my experience there on to friends and family in our small community
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***, I apoligize for the information you received in which you were given w***g informationFirst the box is currently and has been in the process of redesign because it contains other info that is not currently available iebatting cages and putt-puttSecond is the offer of the pizza of choice
where each employee has been instructed for over a year that it is only good for up to items however if was your first time redeeming coupons you should of had the desired pizza for free with the notification that it only good for up four items on your next visit