Alright, the reason they get two stars from me is, I've never had a bad experience with them up until this pointAnd I've done business with them for yearsI'm a diesel mechanic for anyone questioning my knowledgeThings that require a lift, I used to just bring to themHad a clutch installed, this being a very high performance street clutch (extremely capable for what the engine is putting out currently), less than months ago, but I rode my bike during the summer and recently for a couple months because I had a turbo go outSo there was not that many miles on itTo the point though, I kept having issues with the flywheel coming looseNow this is the second time, but I'm not willing to go back because they damaged my shift knob, my main seal looks to be leaking again (I had that done with the clutch install), and they want to blame my clutch not working (which it works, perfectly minus the horrible rattling noise from the flywheel being loose) on my parking brake being on all the time, and applying itself more when in motionWhy I have a problem with that is, my parking brake has not worked since I bought the truckAnd the vehicle in motion does NOT make the parking brake apply itself
Brandon is a good guy, and so is ***But sometimes he needs to slow down and take a little more time with the customerI understand warranty work is hatedBelieve me, I know, I work in the same field as them but on concrete mixersBut if you do it properly the first time, there wouldn't be any warranty work to do (given no manufacturer defects.)
***, I've always felt you've done me right, up until this pointBut you've lost future business from me
Alright, the reason they get two stars from me is, I've never had a bad experience with them up until this pointAnd I've done business with them for yearsI'm a diesel mechanic for anyone questioning my knowledgeThings that require a lift, I used to just bring to themHad a clutch installed, this being a very high performance street clutch (extremely capable for what the engine is putting out currently), less than months ago, but I rode my bike during the summer and recently for a couple months because I had a turbo go outSo there was not that many miles on itTo the point though, I kept having issues with the flywheel coming looseNow this is the second time, but I'm not willing to go back because they damaged my shift knob, my main seal looks to be leaking again (I had that done with the clutch install), and they want to blame my clutch not working (which it works, perfectly minus the horrible rattling noise from the flywheel being loose) on my parking brake being on all the time, and applying itself more when in motionWhy I have a problem with that is, my parking brake has not worked since I bought the truckAnd the vehicle in motion does NOT make the parking brake apply itself
Brandon is a good guy, and so is ***But sometimes he needs to slow down and take a little more time with the customerI understand warranty work is hatedBelieve me, I know, I work in the same field as them but on concrete mixersBut if you do it properly the first time, there wouldn't be any warranty work to do (given no manufacturer defects.)
***, I've always felt you've done me right, up until this pointBut you've lost future business from me