High Ridge Brands Co

Pls DO NOT ever take my zest bar soap off the market it is by far the best deodorant soap o have used since I was a child! It keeps me dry especially my underarms feet private areas clean and dry ! I have tried many other soaps and NONE compare with Zest ! Thank you !

[redacted] Hello Wanted to make you aware that Zest's Social Media Team sent me coupons ($value) after I indicated I would be contacting youFollowing my contact with the Revdex.com, I then received an e-mail from the CEO's Office Manager/Executive Assistant asking for some additional information Long story short, I received a bix (photo attached) with more coupons ($value) and a variety of free products Only took 1/months, but more what I was thinking Still somewhat concerned about their not contacting YOU directly, but case closed on my end! Thank you, [redacted]

[redacted] [redacted]
*   Hello...   Wanted to make you aware that Zest's Social Media Team sent me 3 coupons ($15 value) after I indicated I would be...

contacting you. Following my contact with the Revdex.com, I then received an e-mail from the CEO's Office Manager/Executive Assistant asking for some additional information.  Long story short, I received a bix (photo attached) with 4 more coupons ($16 value) and a variety of free products.  Only took 3 1/2 months, but more what I was thinking...   Still somewhat concerned about their not contacting YOU directly, but case closed on my end!   Thank you, [redacted]

Review: Your product White Rain childrens shampoo, conditioner and baby wash all in one watermelon scent is labeled and advertised as tear free. I used this product on my son and he screamed in pain and his eyes became swollen and red. I tested the product on myself to make sure he wasnt just having a reaction and the same thing happened to me, it was very painful. Reading reviews online shows me that I am not the only mother to experience this.

Product_Or_Service: White Rain all in one childrens wash

Desired Settlement: DesiredSettlementID: Other (requires explanation)

I want this product taken off of the shelves and submitted for further testing and the tear free label removed before anymore children are being hurt.

Business

Response:

Business Response /* (1000, 5, 2013/07/09) */

Contact Name and Title: [redacted]

Contact Phone: XXX-XXX-XXXX

Contact Email: [redacted]@highridgebrands.com

We are very sorry to hear about this incident and would like to assure you we take these types of occurrences very seriously. To date we haven't received any complaints of this nature. Our White Rain Kids 3 in 1 products have undergone rigorous testing to assure the products support the tear free claim. Product is produced under very high quality standards to assure the products consistently meet established quality standards and specifications.

We will contact the consumer directly to obtain additional product information.