HID Retrofit Kit Reviews (%countItem)
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HID Retrofit Kit Rating
Address: 5686 Youngquist Rd STE 211, Fort Myers, Florida, United States, 33912-2228
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Fine. Well after many months of using these lights done by Hid retrofitkit I have only received compliments about the beauty of them and the brightness too. I am very satisfied with them and I have referred many friend over to you . Thanks to the build team and also to Jessie at the customer service department., very responsive and professional.
I found @hidretrofitkit, and started scrolling thru their page, and found a set that just nailed it. When I got in touch with Jessi, we talked for a while about what I was interested in, and trends change quickly in the modded car world.
Jessi told me that, while the set I had been originally interested in was certainly still available, they had just gotten some brand new Tech in that hadnt yet been released on the market, and thats exactly the kind of thing I like to hear.
We must have spent over half an hour on the phone, talking about EVERY single feature, and variation this set of headlights would have.
I think its really important for me to point out, that at no point in the discussion did I feel like I was being given a "sales pitch", or being pressured to spend more money than I initially planned to. That wasnt necessary anyway because I was "swinging for the fences" on these headlights. Jessi explained to me that each headlight is completely custom made by hand, and specifically tailored to EXACTLY what you want them to be. Whether its just a "Mild" upgrade, to some of the Wildest combinations of features you can possibly imagine. Being that thats the case, some people prefer to buy some "pre-made" off the shelf lights so they dont have to wait. But good things come to those who wait. And in this case, GREAT things made the wait WELL WORTH IT.
The day they were sent out and I knew they were on the way, I had eyes on the mail like a hawk. When they arrived, they were packaged so thoroughly with padding and bubble wrap, I immediately sent the car to the body shop to pull the bumper, and had the car taken over to my electronics guy. As we unwrapped the layers of bubble wrap, we finally got to the lights, and to my disbelief, one of the lenses was cracked.
This kinda thing happens, shipping companies arent always gentle. But what happens next says a LOT about a company by the way they handle it. They had sent me a video of the lights working before sending them out, so clearly the damage happened during shipping.
A quick phonecall to Jessi, and I knew right then and there, I had chosen the right company. Without hesitation, Jessi sent me a return shipping label, I sent the light back, they immediately replaced the lens at NO COST to me, and had it back to me in less than a week. Impressive ? Yes. But it gets better. There was s problem with the original installer...the lights were more work than he wanted to do, because he chose NOT to follow the simple, step by step install directions. Jesdi's partner Marcos offered his time, at no charge, to talk to the installer, and literally walk him thru the install, step by step. Thats some setious Customer Service. I wound up having them wired up properly by another Shop after the winter.
I bought essentially some of the most expensive lights they make. And they are worth every penny. But Im not what youd call "Tech oriented". These headlights have SO many features, SO many settings, and so many different functions, frankly, I was lost.
Jessi took the time to make instructional videos for me, and was always there to answer every question I had, and trust me, I had a LOT. I was never made to feel like I was a bother to them. They both really went out of their way to make sure that their product was not only wired up correctly, but also, are STILL teaching me about all the features and how to use the Control App to allow me to get the most out of their lights. And on a personal note, my 7 year old daughter LOVES the car, and every conversation Ive had with Jessi, shes always, ALWAYS asked "How's your daughter ?" "What does she think of the lights ?" Its things like that, along with the unbelievable amount of help theyve given me in learning how to properly use the lights, 8 months after the point of sale. That speaks VOLUMES about the kind of people they are. Try contacting any other company 8 months after youve purchased something from them and ask them for help, and see if they even remember who you are.
Good luck with that.
Here's the bottom line...
Theres a LOT of custom light companies out there, for sure. At @hidretrofitkit, whether youre looking for "Mild", or over the top Wild, they will build you anything you can think of, if its technically possible. And unlike other companies, when youre on the phone going thru all the various features you can have, youre not going to get a high pressure (or low pressure for that matter) sales pitch to dig deeper into your pockets.
Its also nice to know that they take such pride in their work, unlike other companies who seem impossible to get help from after the sale, Jessi and Marcos are there for you every step of the way, from helping you choose the features you want, to an incredibly fast turnaround time fixing damage that occured in shipping (not even their responsibility), to helping make sure their lights get wired up correctly, to teaching those of us who are SO "Old School" that we need to be taught how to work the headlights, even 8+ months after getting them.
I have nothing but the very best of things to say about @hidretrofitkit and Jessi and Marcos. And the Feedback Im getting on IG about the headlights is incredible.
Again, Im in this game for 38 years, done countless builds, done and seen a LOT. It takes a lot to impress me after all these years. But simply put, @hidretrofitkit knocked it out of the park with what they created for me with these headlights, and the level of Customer Support was beyond almost anything Ive ever experienced.
So if you wanna be driving the car or truck that rolls into the Meet, or the Show, and have drooling jaws drop, stop, and stare at your ride like its on fire, you need to give @hidretrofitkit a shout. Theyll set you up with a set of lights that will have you standing out all day and nite.
Check out *** on IG and see for yourself. ðŸ‘✌