Hers Bridal Center

Dear Sir or Madam,K-ceps always strives to provide excellence to our customersWe are very sorry to hear that Mr***'s experience didn't meet his, or our standardsUpon drop off of Mr***'s vehicle, *** had written an estimate for $After dis-assembly, we discovered $of
additional damage that was not on the original insurance estimate, bringing the total to $This is fairly common, as hidden damage is nearly impossible to diagnose without a meticulous dis-assembly of the vehicle*** had allotted four days of rental based upon the original total of their estimate The problem was that they didn't allot additional rental coverage when they received the supplemental estimateWe did contact *** in a timely manner, as it is in our mutual best interests to complete vehicle repairs promptlyIn our experience, many insurers automatically extend rental coverage once they receive a supplement to their estimateWe have contacted ***, and spoken with the adjusterThey say that if we submit the rental invoice, they will cover itWe will submit the invoice immediatelyIt is very important to us that Mr*** is satisfied, and we will continue to check the statusWe are very sorry for the inconvenience, and sincerely hope to serve Mr*** in the future. Sincerely,*** ***Owner , K-ceps

Sorry no one got back with you sooner. All concern's  of Mr C[redacted] truck have been done as of 7/17/14. He left satisfied with what had been corrected .