Hernandez Technologies Inc.

My name is Hiram Hand I am responding to a complaint submitted on 4/15/The ID assigned to the complaint is ***It is unfortunate that Mrs*** *** did not have a pleasant experience with usWe went out of our way to accommodate Mrs*** like we try to accommodate all of our
customersWe waived her cancellation fee as a courtesy and waived her use ol equipment cost, even though the equipment was returned six months after services were canceledWe are not sure where Mrs***'s claims about "illegal immigrant" workers at our company originated, We have been in business for over years and employ as well as support the local economyRegards, Hiram H.CEO, President

Dear ***,The telemarketer mentioned has been given a warning in regards to this businessHe accidentallycalled after writing himself a note not toIt was an honest mistake.If there are any further questions please feel free to contact *** *** (Executive Assistant) at
***)***Sincerely,*** ***Executive AssistantFirst Capital PaymentsEast Main StreetRochester, NY