Heritage Quilts & Fabrics Shop

Purchased an item from Heritage Quilts & Fabric Shoppe, software for a *** sewing machineItem was listed as "Never Activated" in the listings headlineItem received was in the box as "new" and the software was installed on our computerThe software requires registration and the software's manufacture refuses to complete the registration process because it states: Software is no longer supported and the fact that I purchased from a 3rd party retailerWithout registering the product it will not operate in any way so it is simply uselessSeller refuses to return my emails through *** and I have files a claim through *** ***, the company who handled the paymentI am more than willing to return the software package in complete form, but need a return addressSo far no response from seller