Herff-Jones Graduation & Glass

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I received a voicemail from Joe at Two Men & A Truck on 3/5/stating he would like to settle He also mentioned he was out of town and hard to reach and it would be easier for him to call me towards the end of the week On 3/9/17, after several calls of going back and forth leaving voicemails, he was willing to accept my offer of $to settle He said he would process the refund that day In reference to complaint ID [redacted] , I find that this resolution is satisfactory to me Thank you for your assistance in helping to resolve this outstanding issue Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I received a voicemail from Joe at Two Men & A Truck on 3/5/17 stating he would like to settle.  He also mentioned he was out of town and hard to reach and it would be easier for him to call me towards the end of the week.  On 3/9/17, after several calls of going back and forth leaving voicemails, he was willing to accept my offer of $350 to settle.  He said he would process the refund that day.  In reference to complaint ID [redacted], I find that this resolution is satisfactory to me.  Thank you for your assistance in helping to resolve this outstanding issue.
Regards,
[redacted]