Henna Chevrolet LP

Mr. [redacted],Thank you for your feedback.  I can understand why you would assume that having a navigation system installed after the sale would be identical to the navigation system installed by the factory.  I also believe that [redacted] was truthful in his disclosure that it was not a factory installed option and that it would operate differently.  The installer has agreed to upgrade the navigation to one that is more like the factory for $400.  I am agreeable to absorb half of this cost as goodwill for the misunderstanding.  I hope this comes across as a fair solution to your concern.  Please let me know if you would like to have the system upgraded.Kind regards,[redacted]