HempVive Reviews (%countItem)
HempVive Rating
Address: PO Box 15911, Tampa, Florida, United States, 33684
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Ordered for one time usage. Did not sign up for any more, Now I am receiving another sample and its probably charged to my credit card. Want cancel
Ordered for one time do not want any more and do not want any charges to my credit card
cancel
Per your email I am forwarding the email from HempVive
RE: Case #XXXXXXXX
________________________________________
From: [email protected]
To: ***@aol.com
Sent: 2/23/2020 11:17:31 AM Central Standard Time
Subject: Hempvive: Your Order Has Been Refunded!
Hi ***,
This email is to inform you that $6.95 has been refunded to your Visa 6960 for order #3049E8B18A
Please find the summary below.
Payment:
Visa 6960
Refund Amount:
$6.95
Refund Date:
02/23 12:17pm
Transaction ID:
XXXXXXXXXX
After cancelling the re - occurring charge to my account I was still charged again for the product and was sent another bottle
none
Complete refund and taken off there mailing list
Unfortunately, I ordered the oil from Facebook. It said "free" sample and they used Dr. Phil's name. I was charged "because I didn't cancel in 14 days." Nowhere did I see that disclaimer. I got a second sample and was charged again. I called and canceled immediately. This time I was charged $50. In my opinion, I got taken and it's a scam. The product ist useless. Don't order anything.
Was advertised as pay shipping only they took 6.95 & 6.97 for CBD oil & gummies, I did not order gummies than two weeks later took 89.92 from my bank
I did order CBD oil and gave permission to pay for shipping only as this was an advertisement for free trail of oil pay shipping only. I received the CBD oil and gummies, I did not order gummies. I was bill 6.95 & 6.97 for shipping & handling than two weeks later I was billed through my bank for 89.92. I called the company ( keto fit pro supplement) they cancelled my subscription, which I never made, and said they would refund 40.00 but no more than that and that the advertisement stated call within 14 days to not be charged, there was no such statement, they than said I needed to take the matter up with company who makes this oil & gummies, which the bottles say Natural Grow RX from Lexington, Ky 40509. My bank statement says company billing was keto fit pro supplement from My 488 w. Terry clove to. I have been scammed by one of these company's or more. Nothing was ever stated that I was going to be billed for two separate items nor did it say I would be billed 89.92 two weeks later and I also feel not returning full amount of 89.92 and the second shipping & handling charge of 6.97 is a rip-off. I live on Social Security Disability and cannot afford this amount of money and had I known I would never ordered. The main reason I ordered was because the advertisement stated that this product was made by Dr.Phil, Dr.Oz & Dr.Sanjay Gupey with & through Harvard Doctors and it was a main advertisement on Facebook with statement's from the above listed Doctors. My bank account is now overdrawn and I cannot pay my last bill of the month because of this as I have stated I live on a limited income and I was interested because of who was endorsing the product but never did it say it was going to cost me a total of 103.84. I am asking for help in getting my money back and to try and stop this false advertising. I feel Facebook needs to do something about this type of scamming on there site and how do they get away with using Famous people claiming they made this product when they know nothing about these products. All false advertising and money scamming deals.
I want my $89.92 payment back and I want the second shipping & handling charge of $6.97 back. I would like all $103.84 back but I did want to try the CBD oil created by Dr. Phil, Dr.Oz & Dr.Sanjay Gupie as I have written all three of them and have heard back from them and the emails I received claimed they have nothing to do with these products and that they know nothing of or about these products. I have been scammed and want my money back and your advertisements either removed or you can at least tell the truth in your advertisements.
I purchased on line, through what I was lead to believe by the ad was a company owned by Tiger Woods and would order only 1 trial sample, not 2.
On 1/4/20 I purchased on line through MAXSLIMTESTO.com a trial sample of CBD oil. On the checkout form they added "GUMMIES" which I did NOT order. On 1/4/20 they charged me $6.97 which was accurate for the CBD oil and $6.95 apparently for the Gummies which I did not want ordered - but in order to "check out" and pay for the CBD oil they had added the Gummies and I could not delete that part of the order. I felt, fine, send both it's not that much of an expense. On 1/21/20 they charged me $89.92 on 2 separate Visa credit cards and on 1/24/20 they charged me $89.73 on one Visa credit card. I called an 800 number = 844-200-0988 and talked with a customer service person named Connie. She told me that the trial after 14 days became a monthly service. I told her (a) I never saw that claim in the fine print on line and (b) usually there is a 30 day trial for such products.
She then told me, after checking with a manager, that I would receive a $60.00 credit back for the additional monthly charges. In essence charging me a "penalty fee" of $29.92 TWICE for a single purchase, which I am sure they would claim was for 2 products ordered - the CBD oil and Gummies - of which I only wanted to order the trial CBD oil and nothing further.
I now have been billed a third time in the amount of $89.92 on 1/21/20 to a different Visa credit card!!!
I have been billed a total of $290.44 to date and have received only the "trial" order of CBD oil and the "gummies". I have not received any other product while being billed $290.44 - I have now received only a total credit of $120.00. So in summary I have paid $170.44 for a "trial" $7 product!!!
The service person Connie gave me a "cancellation" number of *** Via emails I have received cancellation #s of XXXXXXXXXX, 43EBEXXXXX, *** XXXXXXCB8.
I want this unethical fraudulent practice with this company to cease and desist. I have advised my Visa card company not to accept any more charges from this most unethical and fraudulent company.
They go by the name MAXSLIMTESTO and HEMPVIVE. I fail to see where they have any relationship with Tiger Woods or any other athlete they claim endorses their products.
I am reporting this company as completely unethical, fraudulent, usavory and deceitful.
In summary I want $170.44 refunded to me for misleading and fraudulent business practices.
I also want no further contact from this company to me or my credit card companies. I want $170.44 refunded to me as totally misleading and fraudulent charges.
We are sorry to hear you misunderstood the offer.Hempvive only offers a limited time free trial with amonthly recurring subscription for satisfied customers whowish to continue receiving Hempvive products each month.Your account has been cancelled after we receivednotification that you have initiated a dispute of thecharges with your bank. Since you have filed a dispute, weare unable to issue any type of refunds and will continueresolving this matter directly with your bank.
Thank you,
Customer Support
They also sent an email that stated they can no longer do anything due to the fact that I have disputed the charges.
2/19 - email = $6.95 to be refunded
2/19 - email that Gummies order on 1/4 is cancelled - AGAIN, I NEVER WANTED THE GUMMIES.
2/19 - email that Gummies order on 1/24 is cancelled - see same note as above as their ordering process is deceiving as I only wanted to order the CBD Oil - however, the order could not be processed until I approved the additional purchase of the Gummies?
Add me to the list-duped by HempVive. They promote a "free sample," but somehow start sending more product. In my case, an $89.92 charge within a short time period after requesting the sample and before I could discover their tactic, they charged another $89,92. I did receive one additional bottle and within 24 hours sent it back, expecting that they will not accept it. I canceled my credit card and refused payment of the above charges. In my cover letter with the returned product, I informed them that I was filing a complaint with the Florida Attorney General, Ashley M.
I intend to follow through and file the complaint tomorrow.
This company takes advantage of prospects (suckers) by not clearly disclosing the "subscription" aspect of customer responses and beginning to charge various amounts for "CBD oil, supplements, etc. I believe they actually may put charges through under other company names
***s, Naples, FL.
Thus company doesnt exist and is making purchases on my card
Charging went they're not supposed to
Cancelled my card
My sample order of oil and gummies from Hempvive turned into a yearly order with out my permission. My order was put on a Bank Americard but no success yet in getting help from my bank. Any suggestions? The bank may be part of the problem.
***.
Have tried numerous times to get a refund from these people for charges on my debit card. Getting a total run around for almost 2 months.
12/30/2919
Placed online order for trials of Hempvive On 1/2/2020, my debit card was charged $6.97 and $6.95 for these trials. On 1/17/2020, debit card charged $89.73 at once I contacted bank and closed out my debit card. They tried to charge me again for $89.73. Called company. Told me they could only authorize a $40 refund. Said that was not suitable to me. Then was told they could refund $69. Told them I wanted the whole amount of $89.73. They him hawed around and finally said I was authorized for a full refund on 1/24/2020 by Erica. She said I would receive check in 7-10 business days. It is now 2/12/2020no check. Called again 2 days ago and spoke with DJ. She said she emailed "someone" to check if check had been processed and would return my call within 24-48 hours. Still haven't heard from her
The address I have for this company is just Lexington KY 40509
Email: [email protected]
Https://hempvive.net
Caller ID on home phone :
MRM Online Mark
352 505-2933
# googled I used to call them:
1 888 281-9122
I have numerous emails that I sent them also
This was paid with my debit card which I have cancelled and now have a new one
Total refund of $89.73
Sent away for trial never agreed to ongoing I tried to reach them and got no where I would like a refund they charged me $359.00.
I sent away for trial never agreed to ongoing I tried to reach them and got no where I I continued until they finally answered after many hang ups. I would like a refund they charged me $359.79 unauthorized PO box 15911 Tampa Florida 33684.
I received the oil and gummies I never subscribed to an ongoing situation forgot I used my SSI account while I was checking my regular account I didn't see a charge thinking they were doing the right thing until I received the next order which prompted my calls. I don't have receipt I paid with my debit card card number can be given if you need it I just want a refund and no further dealings with them
Desired Outcome
refund and no further dealings with this company. They are scamming everyone!
Return Product & Receive Refund for Unauthorized product sent to me. $359.79 Thank You
I was scammed by HempVive as well. I paid the Shipping and handling for my "free" sample of their CBD oil and Gummies. They told me that I had to cancel the order within 14 days or I would be charged for the product. They took my payment for the shipping and handling, but the product didn't show until 15 or 16 days later giving my no opportunity to cancel. They charged me almost $190.00 for the CBD oil and the gummies. The other issue is that this *** doesn't do anything to relieve my lower back pain. Might as well take two advil with a glass of water. I'd get better pain relief that way. Absolute garbage. Live and learn. My $190.00 is gone for good. You can't trust anyone anymore. No morals anymore. Just look who's leading this Country. People are a-holes. I had to leave a star rating. The smallest amount was 1. What I actually wanted to leave was 0 stars.
Just ordered the hemp oil from their special add on FB. Only wanted oil! They charged me for oil and gummies for shipping. ONLY WANT OIL to try!!
Order no. ***. Amt of $13.92. Payment made on my Visa Debit card. The charged me not only for shipping of CBD oil but also for CBD Gummies. I DO NOT WANT GUMMIES! I am willing to try oil. I DO NOT WANT ANY MORE ORDERS COMING AUTOMATICALLY!! THEY ARE NOT TO USE MY CARD ANYMORE FOR MORE ORDERS!!!!
I want my refund for what I DIDN'T order of $6.96!! Thank you and hope to hear from you soon!!
I only ordered the free trial n now they have sent me a 2nd bottle. I will have to search all my accounts to see what they have charged me. Definitely unhappy with this and returning the product! Also could not find a contact phone # for customer service!
This product was advertised on FB as an aid to quit smoking. They offered a trial order for paying the shipping. I ordered the product. I was not only charged the $13.92 for shipping but two weeks later charged $89.73 and 89.92!! The young man I talked to said there was a box to check on the form or the order would not go through. There was not info or boxes to check on the FG ad. When I press ok the page disappeared and has not been on FB since. Should have known then it was a scam. I can buy CBD oil all day long at the dispensary for $17.95. He did offered me $55.00 back out of $193.57-NOT GOOD ENOUGH! He also told me they had tried to access my account in January and February and were declined each time. Social Security doesn't stretch that far some months. This is thievery at its best. I did tell the young man he should look for a different job instead of working for thieves.
Made a promo purchase and the following month they added additional higher dollar amount unauthorized charges to my credit card for no other product ordered or purchased.
False advertising and not telling of repeated sending and enrollment in some kind of 'Online Fitness Pro" program. No email response for RMA & cancel
Claimed on Yahoo.com that business was started by "Steve Harvey", to sell CBD..
Ordered for $6.95. 30 days later got another order, same product and charged $89and change plus another $89 plus for this so called fitness program. I stopped payment on the credit card for both payments. I never signed up for any further shipments and was never told they would continue at that price. Never told at all about this so called 'OnlineFitness Pro Trainer" Still waiting for the RMA and cancellation.Been four days
Cancel ALL further orders and cancel Profitness. No dispute of credit card cancellation. If they want the product,they sent,back Forward an RMA .
I ordered what was a sample product, for $6.95. Later found I was charged $89.95 in addition to the $6.95.
Ordered what I thought was a free sample, for $6.95 for shipping and handling. Several days after the product arrived, I found a charge for $89.92, which I did not authorize. I called the company. I was told I received the product and they would not issue a refund.
I want a full refund, for the product I was charged for.
I like some ordered a sample oct-nov
without realizing after seeing bank statemate they continue to take out like 88$ twice..I want it Cancelled Now
How Do I Cancel,I ordered a sample not subscription
better explanation
I ordered the CBD oil and gummies and when I called their office to make sure that I do not get additional product said I had to pay $89.
I apparently ordered the CBD oil and gummies on 1/19/20 off of facebook as a free trial
#***
HV-GUM 1
HV-OL 1
Made payment on a credit card and received the package 1/30/20.
I did this backward - I should have looked at the reviews first.
I called the company at 888 281-9122 to ask to not be put into a monthly delivery and was told that I needed to pay $89 because I had 14 days and that they were up.
I told them that they were a scam and that I would report them.
I am glad that I used the credit card - they will be unable to get additional funds from me.
Don't want the company to try to get additional funds
The company closed my account without taking any of my funds.
I feel like this company is just out to get everyone's money. Apparently I failed to read properly about the Free trial.I feel cheated
I feel cheated. I don't believe their advertisement explains it well enough. And when I talk to the person on the phone they were very rude. Like I was just a sucker did they quit crying.I was under the impression that this was a company dealing with Tiger Woods and Phil Mickelson. I hope they see all these complaints if it is.
I would like my money returned $89.13 which I feel that I was cheated out of dishonestly.