Hemper

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedYes the case is solved [redacted] ** [redacted] [redacted] [redacted] [redacted] Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

The product in question is drop-shipped from a separate location A refund was not possible until we could verify that there was indeed a shipment error and that the product would not arrive following the requested refundThis was explained through emailsThe purchase has been cancelled and refunded

At this time, I have been contacted directly by Hemper regarding complaint ID ***, however my complaint has NOT been resolved because:
Got in contact with another person at the company after emails back and forthThey said they would send me out a new one the next day and that was six
days agoHe also told me I would receive a tracking email by that weekend and to email him if I didn't receive anythingI emailed him two days ago and still have not heard anything.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

At this time, I have been contacted directly by Hemper regarding complaint ID ***, however my complaint has NOT been resolved
because:
Got in contact with another person at the company after emails back and forthThey said they would send me out a new one the next day and that was six days agoHe also told me I would receive a tracking email by that weekend and to email him if I didn't receive anythingI emailed him two days ago and still have not heard anything.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

At this time, I have been contacted
directly by Hemper regarding complaint ID ***, however my complaint has NOT been resolved because:
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

At this time, I have been contacted directly by Hemper regarding complaint ID ***, however my complaint has NOT been resolved because:
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Hemper has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Hemper has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Yes the case is solved. [redacted]...

[redacted]
 
[redacted]
Sincerely,
[redacted]

The product in question is drop-shipped from a separate location.  A refund was not possible until we could verify that there was indeed a shipment error and that the product would not arrive following the requested refundThis was explained through emailsThe purchase has been cancelled and...

refunded

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Yes the case is solved. [redacted]...

[redacted]
[redacted]
 
[redacted]  [redacted]  [redacted]
Sincerely,
[redacted]