Hemingway Consulting, Inc

Review: [redacted] told me that my phone equipment fee would be covered by T-Mobile even though my device had a cracked screen. His employee also told me three times that I would not have to pay by switching to Verizon, and that T-Mobile would pay the cost even if it had a cracked screen. The total cost of equipment fees that I had to pay, that T-Mobile did not cover because my device was cracked, was $600.Desired Settlement: Full refund of the equipment fee that was not covered by T-Mobile.