Helping Hands Home Improvement, LLC Reviews (62)
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Helping Hands Home Improvement, LLC Rating
Address: 748 Nissan Dr, Smyrna, Tennessee, United States, 37167-4407
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5 stars to Helping Hands.
I have lived in my home for over 26 years. I knew it was time to check out roofing contractors but I kept putting it off. I was skeptical of contractors in general as I had heard a lot of horror stories about them. It wasn't until I discovered a dark spot on the ceiling and tired of picking up blown off shingles from the yard that I realized it was time to make that call.
During my research and reviews, I called three companies to come out, showed them the spot on the ceiling and the response was more or less, "Yeah, we can take care of that with a new roof." I decided to call Helping Hands Home Improvement and it was a hit!
I had an excellent experience from the initial phone call presentation with Brittany the Manager, to the owner Hunter . I was very impressed with Hunter's knowledge and professionalism. After I showed him the spot on the ceiling he determined this to be live active black mold. It turned out that he's 1 of only 12 workers in Tennessee who holds a certificate with OSHA (Occupational Safety and Health Administration) as a mold inspector. I knew then I was in good hands.
The entire process seemed collaborative by design. The crew arrived by 6:30AM, with at least 8 guys (including 1 female) and they all worked in unison and did it well. The crew covered all the plants and shrubs with tarps, by the time this was finished the truck with the shingles came and the guys storm nail everything with 6 nails per shingle to ensure no flying shingles anytime soon; afterwards they cleaned up all the debris including any nails that may have fallen on the ground.
Hunter even came by that afternoon to check of the workmanship and to make sure I was happy how the process was going. By 2:00PM, the entire job was completed and as an extra bonus to the quality service I received, the roof of my shed was re-roofed to match the house and someone painted all the ventilation pipes black as well.
I cannot give higher enough praise to Helping Hands Home Improvement and its crew for their professionalism and excellent quality workmanship. They are caring people who want to do a great job and shows pride in their accomplishments.
I love my new roof and would strongly recommend them!
My experience with Hunter, and the staff of Helping Hands Home Improvements, was
very good! My roof, was replaced, and interior painted due to water damage. The entire process was pretty smooth, with the exceptional hiccup along the way. Hunter was involved in the entire process, making sure I was pleased with the services provided. On one visit, he brought me a rose as I was under the weather. Very accommodating, professional, and excellent customer service. You cannot go wrong with this company.