Helotes Family Dentistry

Date: December 29, 2015To: Revdex.com Corporate OfficeFrom: Helotes Family Dentistry (Dr*** ***)Subject: ID
#***See Attached Account HistoryI received your letter on December 19,and I immediately researched your accountI found that the orthodontic retention appliance of $has not been paid by your insuranceI immediately resubmitted the orthodontic appliance to your insurance for payment or denialI also called you to talk to you to inform you of this information, but had to leave a messageHopefully your insurance will pay a portion and I will be in touch with you to return any credit due to you.I sincerely am very sorry for the inconvenience this may have caused you, and I will do everything to treat you with the most respect.Respectfully, ***

Date: December 29, 2015To: Revdex.com Corporate OfficeFrom: Helotes Family Dentistry (Dr. [redacted])Subject: ID #[redacted]See Attached Account HistoryI received your letter on December 19,2015 and I immediately researched your account. I found that the orthodontic retention appliance of $185.00 has not...

been paid by your insurance. I immediately resubmitted the orthodontic appliance to your insurance for payment or denial. I also called you to talk to you to inform you of this information, but had to leave a message. Hopefully your insurance will pay a portion and I will be in touch with you to return any credit due to you.I sincerely am very sorry for the inconvenience this may have caused you, and I will do everything to treat you with the most respect.Respectfully, [redacted]