*** *** is the provider of the cable and internet service at Copper Beech.
Copper Beech Townhomes provides cable and internet as a free amenity to our residentsResidents are able to contact *** Network directly to troubleshoot issues. Most often the issue is caused by an
unprotected or overused wireless router (wireless router are provided by tenants, not by Copper Beech or ***). Faster speeds can be achieved by connecting directly with an Ethernet cord. *** is alerted to any complaints that come into the Copper Beech office and respond accordingly. Copper Beech has continued to increase bandwidth each year as more and more internet-capable devices are created. We are always striving to improve, however, ultimately, cable and internet are provided for free to our residents. Residents are able to contact alternative companies to provide those services at their own expense
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
*** *** is the provider of the cable and internet service at Copper Beech.
Copper Beech Townhomes provides cable and internet as a free amenity to our residentsResidents are able to contact *** Network directly to troubleshoot issues. Most often the issue is caused by an
unprotected or overused wireless router (wireless router are provided by tenants, not by Copper Beech or ***). Faster speeds can be achieved by connecting directly with an Ethernet cord. *** is alerted to any complaints that come into the Copper Beech office and respond accordingly. Copper Beech has continued to increase bandwidth each year as more and more internet-capable devices are created. We are always striving to improve, however, ultimately, cable and internet are provided for free to our residents. Residents are able to contact alternative companies to provide those services at their own expense
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]