Heath

Attached is the email string resolving the *** *** complaint with Heath ZenithI tried to email it to you but got a kick backI offered a replacement as well as a refundHe was sent a refund check and he signed fir itI have not heard back from him since May regarding a replacement
Please consider the matter closed
Sincerely,
*** ***
Director Customer and Technical Service

Jason,
Thank you for the picture of the fixture. The picture of the fixture that you sent is quite old. That sensor design is at least plus years oldI sent a replacement order to be shipped reference number *** You will receive a new Sl-5318-Wh-E fixtureThis should
resolve your issueRegards,
Jeri
*** ***
Director Customer & Technical Services
HeathCo LLC
PH: ###-###-#### Ext ***
FX: ###-###-####
***

This complaint has been satisfactorily resolved. Company has sent replacement units
Ian Wright