Healthy Commerce

Dear [redacted] , I'm just now seeing this issue and agree that the delivery should not have gone to your brother given the condition of the recipient, in ICUWe have not received any emails or calls from you (no notes in our system either) so I apologize for the delay, but we have been unaware of any problems until just now.***, will follow up by email offering to redeliver or refund as you requested.respectfully [redacted]

Dear Ms*** and Revdex.comThere was extensive effort in confirming the delivery of this order, it was successfully delivered on Friday November 6.Our Designer / deliver'er states the order was delivered on 11/at 2:40pm: Per designer "WE WENT OUT OF OUR WAY TO FILL THIS ORDER FOR YOU THE RECIPIENT WAS IN SURGERY Friday MORNINGWE DELIVERED THIS ORDER TO THE HOSPITAL IN THE AFTERNOONWE CALLED THE HOSPI TAL AND CHECKED WITH THE NURSES AND SHE DID HAVE HER BOUQUET IN HER ROOM."Regardless of our confidence in the delivery, it's not our policy to argue with our customers and as such we agreed with Ms***'s request by providing her full refund.The full refund processed on November 10th, the day of the last conversation with Ms***.Very sorry for any frustration and discontent.Kind regards [redacted]