Health Alliance Plan (HAP)

On behalf of [redacted] , we apologize for the delayed response.Please be advised that this matter has been resolved.Our member, [redacted] , filed his complaint with the Revdex.com in April requesting that HAP pay for services related to the colonoscopy that he received in February in May 2016, a business decision was made at HAP to – in addition to paying for our members’ colonoscopies – also pay for associated items related to the procedure (e.ganesthesia)As such, in May HAP reprocessed the claim for services that Mr [redacted] received at [redacted] under claim number [redacted] and [redacted] *** under claim number [redacted] We apologize for the inconvenience that our member experienced

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On behalf of [redacted], we apologize for the delayed response.Please be advised that this matter has been resolved.Our member, [redacted], filed his complaint with the Revdex.com in April 2016 requesting that HAP pay for services related to the colonoscopy that he...

received in February 2016. in May 2016, a business decision was made at HAP to – in addition to paying for our members’ colonoscopies – also pay for associated items related to the procedure (e.g. anesthesia). As such, in May 2016 HAP reprocessed the claim for services that Mr. [redacted] received at [redacted] under claim number [redacted] and [redacted] under claim number [redacted]. We apologize for the inconvenience that our member experienced.