Headphonesrepair.com

Dear customer:Sorry for the delay, we must to order a new soft case for your model because is out in our stock, we are currently handling a lot of the latest generation models.Also the delivery for this item takes too much for holidays, we just receive it and we are ready to send to you a new soft
case and new cable today, please look pictures attach with this email, Your USPS Tracking number is : *** Apologies for any inconvenient, Thanks.Customer ServiceHeadphonesrepair.comFixBoseHeadphones.comFixBeatsHeadphones.comSEProvo, UT

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   I received today from the USPS the package with the Dr. Dre Beats case and cable.  I am most appreciative for the Revdex.com's assistance and consider this matter now closed.  Thank you, again. 
Sincerely,
[redacted]