Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
According to our vendor for the Hasbro Nerf Perks promotion, [redacted] [redacted] 's account was closed due to fraudulent activity We have reviewed all receipts from Mr [redacted] and found only a few to be valid Bash Ball and Rhinofire will be sent with his remaining valid points as of 2/23/and as outlined in our program, he needs to allow 4-weeks for deliveryMr [redacted] also received a Centurion Blaster which was sent on 3/9/ No additional compensation will be given
Mr***, The Transformers Mission To Cybertron is a TRU exclusive and we here in Consumer Care do not have access to replacement cards If you would kindly contact me directly with a photo of the packaging and 5-digit product number, I will try to obtain replacement cardsRegards, [redacted] ***Senior Director - Hasbro Global Consumer Care [redacted]
I will have one of my supervisors call this consumer today, September 24th We do not have replacement inventory for all of our products and cannot offer something we do not have With proof of purchase and returning the product back to Hasbro Consumer Care, we will happily offer a refund
Magic the Gathering is a subsidiary company of [redacted] and I've shared your comments with my colleagues at Wizards of the Coast for future consideration In the interim, because your satisfaction is of paramount importance to me, I have approved a refund check to be sent to the address you provided for $ - please allow 7-business days for delivery
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.] until hasbro sends the rhino blaster, it has not fulfilled its obligations I will close the complaint upon receipt of the rhino blaster Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
According to our vendor for the Hasbro Nerf Perks promotion, [redacted] [redacted] 's account was closed due to fraudulent activity We have reviewed all receipts from Mr [redacted] and found only a few to be valid Bash Ball and Rhinofire will be sent with his remaining valid points as of 2/23/and as outlined in our program, he needs to allow 4-weeks for deliveryMr [redacted] also received a Centurion Blaster which was sent on 3/9/ No additional compensation will be given
This product is Wizards of the Coast, which is a subsidiary of Hasbro Please contact [redacted] directly for a replacement set of cards
Mr***, The Transformers Mission To Cybertron is a TRU exclusive and we here in Consumer Care do not have access to replacement cards If you would kindly contact me directly with a photo of the packaging and 5-digit product number, I will try to obtain replacement cardsRegards, [redacted] ***Senior Director - Hasbro Global Consumer Care [redacted]
Regrettably, this is not a Hasbro decision You must work with [redacted] directly for resolution
I will have one of my supervisors call this consumer today, September 24th We do not have replacement inventory for all of our products and cannot offer something we do not have With proof of purchase and returning the product back to Hasbro Consumer Care, we will happily offer a refund
I will contact this consumer, personally to resolve
Magic the Gathering is a subsidiary company of [redacted] and I've shared your comments with my colleagues at Wizards of the Coast for future consideration In the interim, because your satisfaction is of paramount importance to me, I have approved a refund check to be sent to the address you provided for $ - please allow 7-business days for delivery
No further action will be taken
I will have one of my managers contact consumer directly on Monday 11/to resolve
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.] until hasbro sends the rhino blaster, it has not fulfilled its obligations I will close the complaint upon receipt of the rhino blaster Regards, [redacted]