Harwoods Interior Design

At this time, I have been contacted directly by Honda of Nanuet regarding complaint ID [redacted] , however my complaint has NOT been resolved because:The parts that were used to replace the damaged ones were not the correct piecesIve been to this dealership about or times in the past month and Im just completely fed up with this situationIf I complain about the piece being wrong they tell me it looks different because the other pieces are faded from the sunMeanwhile the older pieces are darker and shinier/more glossy so they're reasoning makes no sense In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

To Whom it may concern Case # *** A *** *** honda civic when in for a recall when customer stated that sections of dash trim was damaged upon doing recallRo# *** in the month of 8/**/repairs have been taken care of.As per agreement with customer all have been repairedSee attached copy of RO for records DOMINICK G*** SERVICE MANAGER DIRECT # ###-###-#### FAX# ###-###-#### ***

At this time, I have been contacted directly by Honda of Nanuet regarding complaint ID [redacted], however my complaint has NOT been resolved because:The parts that were used to replace the damaged ones were not the correct pieces. Ive been to this dealership about 6 or 7 times in the past...

month and Im just completely fed up with this situation. If I complain about the piece being wrong they tell me it looks different because the other pieces are faded from the sun. Meanwhile the older pieces are darker and shinier/more glossy so they're reasoning makes no sense. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]