Harvard Dental School Clinics

Good morning, Complaint # ***Filed 12/22/5:55:19 Please add to original response information below: The complaint has been taken care of and the patient was correct.Her outstanding balance has been adjusted and a corrected statement has been sent to patient. Patient was contacted on 1/7/via phone and was satisfied with the above actions. Please respond and acknowledge that you have received this e-mail. Thank you, *** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I just received the bill with the amount with my responsibility. I don't understand. I received a call that they would fix my bill and I received the same bill? It's no make sense at all.
Regards,
[redacted]

Dear Ms. [redacted],My apologies for my delayed response. The holidays had me out of the office for some time.I understand your frustration with your bill and lack of response of our staff. I will personally connect with our Harvard Dental Center Director on Monday, January 4th, when we open again and...

have her get back to you before the end of the week. Without looking in your record I cannot provide you with any meaningful information about your bill, although I understand that is not very satisfying for you at this moment. Please bear with me so we may address your complaint when the Harvard Dental Center reopens next week.Thank you for understanding.Kind regards,Dr. [redacted]