Complaint: [redacted] I am rejecting this response because:There was no visible signs and on top of that it was the way he handled the complaint he ignored my calls for a week and made me seem like I was wrong to complain about orange hair even the stylist said she was sorry and she wouldn't mind me getting a refundHe then wrote the Revdex.com back saying I wanted a major make over and I just complained to get money back he can keep the money the money isn't the issue now it's how he's getting away with treating a regular customer over years I've gone there over times for myself and family of and I never once asked him till now for a refund because after hours of just asking for ombré light blonde highlights on bottom of my hair little did I know I'd be orangeWould you as a customer be ok with loosing for orange hair and then being told by the owner I just complained to get a refund Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:There was no visible signs and on top of that it was the way he handled the complaint he ignored my calls for a week and made me seem like I was wrong to complain about orange hair even the stylist said she was sorry and she wouldn't mind me getting a refundHe then wrote the Revdex.com back saying I wanted a major make over and I just complained to get money back he can keep the money the money isn't the issue now it's how he's getting away with treating a regular customer over years I've gone there over times for myself and family of and I never once asked him till now for a refund because after hours of just asking for ombré light blonde highlights on bottom of my hair little did I know I'd be orangeWould you as a customer be ok with loosing for orange hair and then being told by the owner I just complained to get a refund Sincerely, [redacted]
see attached photo