Harris Roofing, Inc.

Petzold's Marine is under no legal obligation to provide relief to *** ***This was not a dealer owned boat that was purchased with a warrantyThe purchase was contingent on a satisfactory survey and sea trial with a surveyor *** *** hired and with no direct ties to Petzold'sThis could have
happened to anyone included the previous owner, none of us have a crystal ball that will let you know when a repair is going to be requiredWe feel terrible for the situation and have contacted the previous owner and surveyor to inform them of what happenedThey do not feel responsible for the same reasons that this was not foreseen. After all that being said and despite what our industry colleagues advice is, we are willing to offer a good faith gesture to *** ***He should expect a fair check as a representation of our sincere intentions to help with these unexpected repairsWe would in turn appreciate *** *** to tell everyone that despite the experience, Petzold's Marine stood behind a boat that they did not own or were obligated to warranty, but felt terrible for the circumstance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]